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modupe blessing

@modupeblessing

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Data Analyst at Amdari who automated reporting workflows, reducing reporting inconsistencies by 70%.

Nigeria

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At Amdari, I built and maintained Power BI and Excel reports and dashboards for operational, logistics, and marketing performance. I automated reporting workflows, reducing reporting inconsistencies by 70%, and analyzed shipment trends that helped improve on-time logistics performance by 15%.

At Teleperformance, I analyzed service trends and created Power BI complaint dashboards. My work helped reduce average handling time by 12% and repeat complaints by 22%, while I followed GDPR data-handling requirements.

Earlier, I supported analysis and reporting at Alboss Consulting Limited and analyzed customer and operational datasets at Skynet Worldwide Express. I also designed a brand reputation and sentiment dashboard for AfriTech Electronics Ltd., using Power BI, PostgreSQL, and DAX to track sentiment and help reduce unresolved complaints by 30%.

Experience

Work history, roles, and key accomplishments

Data Analyst

Amdari

May 2025 - Sep 2026 (1 year 4 months)

Built and maintained reports and dashboards in Power BI and Excel to track operational, logistics, and marketing performance. Automated reporting workflows, reducing reporting inconsistencies by 70% and improving turnaround time.

Power BI Excel SQL Python Pandas Power Query DAX Data Cleaning Data Validation KPI Reporting Workflow Automation

Operations Customer Expert (Data-Focused)

Teleperformance

Sep 2024 - Sep 2026 (2 years)

Reviewed customer and operational data in Excel, SQL, and CRM systems, maintaining 100% data accuracy and following GDPR data-handling requirements. Streamlined recurring reports, reducing manual reporting effort by 30%.

Excel SQL CRM Power Query Macros Power BI Data Validation GDPR Data Integrity

Junior Data Analyst

Alboss Consulting Limited

Mar 2023 - Aug 2024 (1 year 5 months)

Supported end-to-end analysis and reporting using SQL, Excel Power Query, and Power BI across customer datasets. Automated data preparation and recurring reports, reducing manual reporting effort by 30%.

SQL Excel Power Query Power BI DAX Data Cleaning Data Validation Dashboard Development Documentation

Customer Data & Support Analyst

Skynet Worldwide Express

Mar 2021 - Jan 2023 (1 year 10 months)

Analyzed customer and operational datasets using Excel and SQL, maintaining 98% reporting accuracy in high-volume data environments. Improved data capture and scheduling workflows, contributing to a 20% increase in operational efficiency.

Excel SQL Data Analysis Reporting Dashboard Development Process Improvement