At SECIL Group, I run delivery governance for four cross-functional squads and lead the phased ClickUp rollout for PMO, Capex, innovation and digital transformation. I use delivery data and embedded AI to support planning, dependency management and reporting, with a validated productivity gain of about 30%.
At MindSource, for Fidelidade International, I led the cross-country rollout of a global document-management solution and worked with stakeholders to define processes, rules and outcomes. A digital health app for Fidelidade Mozambique was associated with 20% growth in the healthcare portfolio and a 70% improvement in reimbursement efficiency.
At Infosistema, for Banco BPI, I led functional and process analysis for CRM and digital-signature solutions. The transformation contributed to a 63% improvement in operational efficiency, and the SignNow programme was recognised as Best Digital Team in the European financial sector.
I also design and deliver training and coaching in Agile, Business Analysis and digital transformation for 120+ professionals. Earlier in my career, I worked across process, project, quality and business development roles, including an industrial digitalisation programme at EQS at GALP Sines.
