Looking for a job

Mitesh Ghiya

@miteshghiya

I build data-backed product roadmaps and Agile delivery systems that increase adoption, engagement, and operational efficiency.

India

Message

What I'm looking for

I’m looking for Product Manager or Product Owner opportunities where I can own product strategy, execution, analytics, user growth, and continuous improvement across SaaS, AI, technology, FinTech, or digital products.

At AlohaABA India, I drive product discovery and roadmap prioritization across five-plus core modules, helping deliver a 30% QoQ improvement in user engagement and a 40% increase in feature adoption.

I turn customer feedback, product data, and business goals into RICE-prioritized backlogs, PRDs, user stories, and acceptance criteria. I’ve redesigned support workflows to reduce resolution time by 25%, built SQL and Power BI KPI dashboards, and reduced sprint rework by 30%.

Previously at Formidium, I owned delivery across Tax Automation, Real Estate Platform, and Fund Operations initiatives, achieving 100% on-time delivery. I’ve also administered Jira Cloud for 350+ users across five-plus teams while improving engineering velocity, documentation, and delivery governance.

Experience

Work history, roles, and key accomplishments

Current

Senior Product Analyst - Product Owner & Analytics Lead

Current

AlohaABA India

Oct 2025 - Present (11 months)

• Drove product discovery and roadmap prioritization across 5+ core modules; OKR-aligned decisions delivered a 30% QoQ improvement in user engagement.
• Owned end-to-end redesign of support escalation workflows; automated SLA routing reduced resolution time by 25% and improved SLA compliance to 98%.
• Converted 200+ customer feedback signals into a RICE-prioritized product backlog, driving a 40% i

Product Requirements Product Roadmapping Product Lifecycle Management Decision making Requirements Gathering Agile and Scrum Methodologies Agile Project Management User Experience (UX)Backlog Management Story Mapping Figma Cross functional Leadership Sprint Planning Stakeholder Management Customer Journey Mapping Product Strategy Product Planning

Manager, Business Analysis - Product Delivery Lead

Formidium

Oct 2024 - Oct 2025 (1 year)

• Defined PRDs and user story libraries for 3 high-impact product initiatives (Tax Automation, Real Estate Platform, Fund Operations), 100% on-time delivery across all.
• Functioned as sole Product Owner for a 5-team engineering org; led sprint planning, backlog grooming, and retrospectives, improved velocity by 8%.
• Administered JIRA Cloud for 350+ users across 5+ teams; built automation rules a

Associate Manager - Business Analyst

Formidium

Jan 2024 - Sep 2024 (8 months)

• Drove two complex data projects that increased data-driven decision making by about 10%.
• Earned Certified Scrum Product Owner® (CSPO®) certification, strengthening Agile backlog management.
• Streamlined operational processes, contributing to a roughly 12% efficiency improvement.
• Developed business documentation, wireframes, and user maps, boosting knowledge transfer by 50%.

Product Lifecycle Management Requirements Gathering User Experience Design (UED)Analytical Skills Agile Project Management Business Analysis Scrum Interpersonal Skills Excel Data Analysis Story Mapping Figma OKRs Time Management Cross functional Leadership Sprint Planning Microsoft Office Soft Skills Customer Journey Mapping

Senior Business Analyst

Formidium

Apr 2022 - Dec 2023 (1 year 8 months)

• Liaised between stakeholders and teams, converting requirements into actionable stories for faster delivery.
• Led three high-impact projects that met milestones ahead of schedule and achieved full delivery success.
• Reduced process inefficiencies by about 7% through root cause analysis and targeted interventions.
• Recognized with the Project Excellence Award for Tax Automation delivery.
• Too

Product Lifecycle Management Requirements Gathering User Experience Design (UED)Google Analytics Agile Project Management Business Analysis Scrum Interpersonal Skills Excel Wireframing Figma OKRs Time Management Microsoft Office Soft Skills Customer Journey Mapping BRD

Associate Business Analyst

Formidium

Oct 2021 - Mar 2022 (5 months)

• Applied data-driven methods to resolve 5 key business challenges, informing strategic decisions.
• Developed 20+ executive reports and presentations using Power BI and Excel for clearer insights.
• Ensured 100% on-time project completion for assigned tasks.

Product Lifecycle Management Requirements Gathering Analytical Skills Business Analysis Interpersonal Skills Excel Time Management Microsoft Office Soft Skills

Business Development Executive

Kirti Sales and Services

May 2019 - Jan 2021 (1 year 8 months)

• Managed corporate branding and B2B partnerships, expanding client base by 20%.
• Designed & implemented client payment recovery process, achieving 100% timely collections with zero errors.
• Coordinated with Distribution, IT, and Operations to enhance offerings, increasing product adoption by 5%.
• Conducted market research for 5+ lines, optimizing positioning and pricing for 10% market share gr

Excel Microsoft Office Soft Skills

Campus Crew

OYO

Sep 2018 - Apr 2019 (7 months)

• Supported field operations and customer outreach, contributing to local growth initiatives.

Excel Soft Skills

Marketing Intern

Mapro Foods Pvt Ltd

May 2018 - Jul 2018 (2 months)

• Investigated low sales versus competitors using gap analysis and retailer outreach; recommended packaging and promotion changes.
• Supported on-ground retailer communications and market research.

Market Research Gap Analysis Soft Skills

Winter Internship

SWACH+

Nov 2017 - Dec 2017 (1 month)

• Ran awareness campaigns for e-waste collection and reconciled client data to ensure accuracy.
• To spread awareness of the E-waste collection and Red Dot Campaign.

Excel Soft Skills