Miranda Gidlof

Optimized large language models across various tasks by conducting rigorous testing and quality audits to identify performance gaps. Compiled comprehensive analytical reports on AI output performance to support project teams in decision-making and continuous improvement efforts.

Led weekly training webinars to enhance skills and sustain consistent high performance, boosting team metrics significantly. Supervised a squad of 50–60 contributors, resolving account issues, delivering training, and ensuring high-quality project outcomes while maintaining an engagement rate of 95% or higher.

Delivered high-quality AI training and data annotation by applying thorough task analysis and quality checks, consistently exceeding client standards. Designed, developed, and implemented AI training prompts and datasets to enhance model comprehension, improve accuracy, and support ongoing performance optimization efforts.

Managed daily operations of a house cleaning business, building a loyal client base of 10 long-term customers through personalized service and clear communication. Oversaw scheduling of 100+ appointments annually, handled invoicing exceeding $50,000 per year, and maintained inventory with zero stock shortages, demonstrating strong organizational skills.

Delivered compassionate care to home health patients, achieving a 95% satisfaction rate and fostering trust to improve retention. Monitored vital signs, maintained accurate records, and collaborated with nursing staff to develop effective care plans.

Ensured compliance with state-mandated teacher-to-child ratios for 100+ children daily and maintained kitchen standards, achieving a 99% health department rating for three consecutive years. Successfully resolved 95% of customer complaints and de-escalated high-stress situations, contributing to a 15% increase in client satisfaction.

Grade: 4.0 GPA, Graduated with Honors

Graduated with Honors, maintaining a 4.0 GPA and consistently named to the Dean’s List for outstanding academic performance. Gained expertise in strategic planning, management, and organizational behavior, supporting effective team leadership, workflow optimization, and operational excellence.

Completed a certificate program focused on Salesforce: Sales and CRM Overview.