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MIRABEL AKAKPORO

@mirabelakakporo

Data entry and administrative support professional who verified agency onboarding records at Soft Alliance and maintained organized CRM pipelines.

Nigeria

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What I'm looking for

I'm seeking a remote Data Entry, Data Verification, Document Processing, or Administrative Support role.

At Soft Alliance, I registered and onboarded government agencies onto a software platform, checked their documentation, and documented onboarding progress. I also supported users with setup and account issues.

In administrative and operations roles, I maintained confidential records, organized reports, and kept client and service information up to date. As a remote assistant, I updated lead pipelines in GoHighLevel and HubSpot and managed calendars, inboxes, and follow-ups.

Experience

Work history, roles, and key accomplishments

MDA Agent

Soft Alliance

Jan 2026 - Jul 2026 (6 months)

Registered and onboarded government agencies onto a software platform, guiding users through setup and account activation. Checked registration and onboarding documentation to ensure accuracy and supported users with technical issues.

Data Entry Document Verification Onboarding Customer Support Software Platforms Documentation

Customer Service & Client Support Representative

Real Estate Firm

Apr 2025 - Jun 2025 (2 months)

Collected and verified client information to support accurate documentation. Maintained organized client records for follow-up and reporting, and supported administrative processes with clear communication.

Data Verification Client Records Documentation Administrative Support Communication Skills

Administrative Officer

Army Command & NAOWA Hospital

Nov 2023 - Jan 2025 (1 year 2 months)

Managed records, documentation, and information flow in a hospital administrative environment. Compiled and organized reports while maintaining accuracy and confidentiality when handling sensitive information.

Records Management Documentation Confidentiality Report Preparation Administrative Support

Operations & Logistics Coordinator

Logistics Enterprise

Jan 2022 - Jan 2025 (3 years)

Maintained operational information for daily scheduling and dispatch activities involving a team of six drivers. Managed bookings, service records, client inquiries, invoicing, and basic financial tracking.

Scheduling Dispatch Invoicing Financial Tracking Vendor Onboarding Communication Skills Record keeping

Virtual Assistant / Remote Customer Support

Freelance

Jan 2023 - Dec 2024 (1 year 11 months)

Updated lead records and tracked pipeline activity in GoHighLevel and HubSpot. Managed calendars, inboxes, and follow-up activities while conducting online research and preparing written responses to client inquiries.

GoHighLevel HubSpot CRM Calendar Management Email Management Research Written Communication Remote Work