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Ming Chen

@mingchen1

Senior Full-Stack Engineer at ElevenLabs who improved Text-to-Speech processing throughput by approximately 35%.

At ElevenLabs, I contributed to the development and scaling of the Text-to-Speech platform, improving processing throughput by approximately 35% through Python backend services, asynchronous pipelines, and better task scheduling.

I also worked on ElevenLabs’ Conversational AI product, developing backend services for voice agent experiences and improving workflow orchestration, monitoring, and error handling. These changes reduced production failures by approximately 40%.

At Thoughtworks, I worked with enterprise clients on workflow systems, React and TypeScript applications, and distributed services. Earlier, at Meituan, I contributed to consumer platforms and integration work following the Meituan–Dianping merger.

Experience

Work history, roles, and key accomplishments

Current

Senior Full-Stack Engineer

Current

ElevenLabs

Sep 2024 - Present (2 years 1 month)

Contributed to the development and scaling of ElevenLabs' Text-to-Speech platform, designing backend services in Python and improving processing throughput by approximately 35%. Also worked on Conversational AI and website platform backend services, reducing production failures by 40% and response times by 30%.

Senior Full-Stack Engineer

Thoughtworks

Jan 2020 - Jul 2024 (4 years 6 months)

Worked with enterprise clients to replace legacy systems and rebuild customer-facing applications using modern React and TypeScript. Implemented event-driven workflows with Kafka and RabbitMQ, reducing processing failures by 35%, and improved deployment processes with Docker, Kubernetes, and CI/CD, reducing deployment time by 50%.

Python Django NodeJS React TypeScript JavaScript PostgreSQL Redis Kafka RabbitMQ Docker Kubernetes Helm Terraform Jenkins GitHub Actions CI CD Microservices Distributed Systems

Full Stack Engineer

Meituan

Sep 2014 - Dec 2019 (5 years 3 months)

Contributed to engineering work following the Meituan–Dianping merger, developing full-stack applications with Python/Django, React, and JavaScript. Implemented asynchronous processing with Kafka and RabbitMQ, reducing synchronization failures by 40%, and optimized performance with Redis caching, reducing response time by 30%.