Milovan Jovanovic
@milovanjovanovic
I am an experienced Salesforce consultant and IT expert in CRM administration.
MontenegroWhat I'm looking for
I am an IT expert and Salesforce professional with over 20 years of experience in IT consultancy, software development, and full SDLC delivery. I have led Salesforce administration efforts, managed user requirements, designed and implemented CRM modules, and overseen integrations and helpdesk support.
I have delivered measurable results including a company-wide finance reporting system that cut report creation time by 80%, a PowerApps/Power Automate/Power BI pricing calculator that reduced pricing errors by 40% and increased sales efficiency by 25%, and an HR notification system that eliminated human errors. I hold the Salesforce Administrator ADM-201 certification and enjoy solving complex technical problems in challenging environments.
Experience
Work history, roles, and key accomplishments
Salesforce Consultant
Freelancing
May 2022 - Present (3 years 3 months)
Provide Salesforce consultancy and CRM implementation using Airtable and Bitrix, delivering CRM configuration, integrations and process automation for clients. Diagnose and resolve complex issues across the SDLC in challenging environments.
Software Designer
Lustica Bay
Jun 2021 - Apr 2022 (10 months)
Developed company-wide ERP, HR and finance solutions including a PowerApps pricing calculator that reduced pricing errors 40% and increased sales efficiency 25%. Implemented finance reporting automation that cut report creation time by 80% and eliminated HR errors.
Salesforce Administrator
Porto Montenegro
Oct 2012 - May 2021 (8 years 7 months)
Led a team of Salesforce administrators and implemented modules, automations and security for 100+ users, improving data quality and process efficiency. Maintained Jitterbit integrations and automated HR reporting, reducing preparation time from two days to two hours.
Education
Degrees, certifications, and relevant coursework
Milovan hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
MontenegroAuthorized to work in
Job categories
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