Milena Mueller Santos
@milenamuellersantos
Experienced research governance and programme manager delivering multi-partner projects.
What I'm looking for
I am an experienced programme and research-governance manager with a strong record of delivering complex, multi-institution projects, combining strategic oversight with hands-on delivery. I specialise in research governance frameworks, GDPR and data-protection, policy development, process improvement, and secure data-access across multi-partner programmes.
In my current role I lead operational and governance oversight across multiple research and engagement workstreams, developing SOPs, coordinating audit-ready documentation, managing risk and compliance, and contributing to budgeting and resource planning. I have introduced reporting platforms, run training workshops, supervised staff, and improved finance workflows to increase transparency and efficiency.
I have worked across Cambridge departments and national programmes, served as secretariat to steering committees, coordinated ethics and data-sharing agreements, and contributed to academic research and policy outputs from earlier research roles. I bring a pragmatic, collaborative approach and a strong understanding of university governance culture.
Experience
Work history, roles, and key accomplishments
Engagement & Society Research Support Manager
Wellcome Connecting Science
Dec 2022 - Present (3 years 1 month)
Lead operational and governance oversight across multiple research and engagement workstreams, implementing SOPs and GDPR-compliant data-access processes and introducing an Impact Tracker to improve reporting and training.
CAPE Programme Coordinator
University of Cambridge
Nov 2021 - Oct 2024 (2 years 11 months)
Led Cambridge delivery of the national CAPE programme, coordinating multi-partner data-sharing agreements, governance documentation, compliance reporting, and steering-committee secretariat duties while managing recruitment and budgets.
Research Associate
Northumbria University
Oct 2020 - Mar 2021 (5 months)
Conducted research on social and institutional values in urban environments, supported grant applications, coordinated international collaborations, and produced policy-facing briefings and reports.
Postdoctoral Research Associate
University of Oxford
Apr 2015 - Dec 2019 (4 years 8 months)
Researched organisational fairness and values across urban and supply-chain contexts, co-authored peer-reviewed publications and policy briefings, and coordinated ethics submissions and research communications.
Education
Degrees, certifications, and relevant coursework
University of Oxford
Doctor of Philosophy, Management Research
Doctor of Philosophy (DPhil) in Management Research focused on organisational fairness and related topics, supporting academic publications and research projects.
University of Cambridge
Master of Philosophy, Innovation, Strategy & Organisation
Master of Philosophy in Innovation, Strategy & Organisation involving research on strategy, innovation and organisational processes.
University College London
Bachelor of Arts (Hons), European Social & Political Studies
Bachelor with Honours in European Social and Political Studies covering European politics, society, and related interdisciplinary topics.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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