Juliet Canning
@julietcanning
Organised governance specialist skilled in data management, SharePoint ownership and GDPR compliance.
United KingdomWhat I'm looking for
I am a governance and casework specialist with over 16 years' senior experience managing confidential corporate and public-sector data. I am a competent SharePoint Owner, Advanced Excel user, ISO 27001 Lead Auditor and certified GDPR practitioner who consistently improves processes and reporting.
I have led development of complex databases and quality management procedures, reduced NHS records turnaround from 30 to 7 days, and supported significant contract governance for the Royal Navy, cleansing large datasets and producing stakeholder reports.
I work well autonomously and in teams, chair governance groups, and deliver measurable business improvements—raising sales team revenue, boosting customer feedback, and maintaining contract assurance—while volunteering regularly to support my community.
Experience
Work history, roles, and key accomplishments
MDDARR Caseworker
Ministry of Defence
May 2023 - Present (2 years 4 months)
Managed and cleansed a backlog of 21,000 specialist immigration cases, updated electronic records, and coordinated with legal and government stakeholders to resolve complex eligibility decisions while maintaining DPA compliance.
CAOwned the Royal Navy Training SharePoint for ~8,000 personnel, introduced secure logging and change-management processes, produced CRC packs and weekly reports, and chaired governance/contract working groups to ensure compliance.
Business Improvement Administrator
A2Dominion
Mar 2021 - May 2022 (1 year 2 months)
Ran contract libraries and advanced Excel dashboards, implemented monthly contract-warning systems, produced quarterly customer feedback reports used in tenders, and managed KPI reporting and GDPR-compliant record handling.
Medical Records Coordinator
St Albans Medical Centre
Feb 2017 - Mar 2021 (4 years 1 month)
Redesigned record-redaction and filing processes to meet GDPR, overhauled spreadsheets for data quality, and reduced medical records turnaround from 30 to 7 days while improving liaison with local authorities on fostering/adoption cases.
Education
Degrees, certifications, and relevant coursework
Unknown
ISO 27001 Lead Auditor, Information Security / ISO 27001
2024 - 2024
Qualified as an ISO 27001 Lead Auditor in 2024.
Unknown
Manager Passport, Management
2022 - 2022
Completed Manager Passport course in 2022.
Unknown
SharePoint Ownership (Level 4), SharePoint Administration
2022 - 2022
Completed SharePoint Ownership (Level 4) course in 2022.
Unknown
Advanced Diploma in Six Sigma (Level 5), Six Sigma / Process Improvement
2021 - 2021
Completed an Advanced Diploma in Six Sigma (Level 5, CPD) in 2021.
Unknown
SALESFORCE Advanced Administrator, Salesforce Administration
2021 - 2021
Completed SALESFORCE Advanced Administrator training in 2021.
Unknown
NCFE Level 3: Customer Service, Customer Service
2020 - 2020
Attained NCFE Level 3 Certificate in Customer Service in 2020.
Unknown
Microsoft Excel Advanced (MOS), Microsoft Excel
2020 - 2020
Achieved Microsoft Office Specialist Advanced Excel qualification in 2020.
Unknown
GDPR Practitioner, Data Protection / GDPR
2018 - 2018
Qualified as a GDPR Practitioner in 2018.
Unknown
HR Fundamentals (CIPD), Human Resources
2017 - 2017
Completed HR Fundamentals (CIPD) course in 2017.
BUBath Spa University
Bachelor of Arts, Sociology
2004 - 2007
Completed a Bachelor of Arts in Sociology at Bath Spa University between 2004 and 2007.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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