At Oregon Department of Transportation – DMV, I issue identification, titles, and registrations, and conduct behind-the-wheel skills tests for driver license applicants. I interpret and apply laws and policies while helping customers understand forms.
At Paulsen’s Pharmacy, I implemented pharmacy procedures for MedSync, autofill, and respite programs. I identified overstocked items and submitted returns totaling over $270k, and introduced pre-order checks to prevent over-ordering.
At Providence Specialty Pharmacy Services, I handled insurance benefit verification, prior authorization follow-up, and referral intake for Home Infusion and LTC pharmacies. I also created training materials that are still in use under my name.
Earlier, at Mac Prescription Shop, I was selected to help set up and organize a new pharmacy location. My experience also includes pharmacy operations, inventory and procurement, and training employees.
