Mike WebsterMW
Open to opportunities

Mike Webster

@mikewebster

Dedicated Junior Data Analyst with a passion for data-driven insights.

Nepal

What I'm looking for

I am looking for a role that fosters growth, collaboration, and innovative problem-solving.

Passionate AI enthusiast and dedicated Junior Data Analyst with 2+ years of experience, recognized for achieving company goals and promoting best practices. Skilled in AI automation, prompt engineering, and AI product development, with a strong ability to integrate AI into data analytics for impactful insights.

Throughout my career, I have honed expertise in data collection, validation, and trend analysis, ensuring accuracy and consistency for stakeholders. I thrive under pressure, demonstrating ingenuity and resilience in overcoming challenges. Excelling in dynamic roles, I leverage strong interpersonal, collaboration, and problem-solving skills to drive team success. Committed to delivering high-quality service and continuous learning in AI and data-driven decision-making.

Experience

Work history, roles, and key accomplishments

SG

Data Handler

Sitel Group

Feb 2021 - Jan 2022 (11 months)

Responsible for accurate data collection and compliance with GDPR. Trained agents on new systems while maintaining a professional demeanor. Demonstrated strong organizational skills and the ability to work under pressure.

HC

Office Administrator

HB Clark

Mar 2018 - Aug 2019 (1 year 5 months)

Managed inbound calls and coordinated with warehouse staff for order processing. Responsible for data inputting and customer inquiries.

CW

Sales Advisor

Carphone Warehouse

Jun 2017 - Feb 2018 (8 months)

Handled inbound customer calls and inquiries. Organized callbacks and provided assistance to customers, ensuring high levels of service.

Education

Degrees, certifications, and relevant coursework

Coursera logoCO

Coursera

Certificate, Artificial Intelligence

2024 - 2024

Completed Google AI Essentials, focusing on the fundamentals of artificial intelligence and its applications.

Coursera logoCO

Coursera

Certificate, Advanced Data Analytics

2024 - 2024

Google Advanced Data Analytics Certificate, enhancing skills in advanced data analysis techniques.

Coursera logoCO

Coursera

Professional Certificate, Data Analytics

2024 - 2024

Completed a Google Data Analytics Professional Certificate, gaining skills in data analysis and visualization.

Preston College Fulwood Campus logoPC

Preston College Fulwood Campus

BTEC National Certificate, Sports Fitness & Development

2006 - 2008

Grade: Merit/Merit

Pursued a BTEC National Certificate in Sport Fitness & Development, focusing on sports-related subjects and practical applications.

Preston College Fulwood Campus logoPC

Preston College Fulwood Campus

BTEC First Diploma, Sport Development

2005 - 2006

Completed a BTEC First Diploma in Sport Development, gaining foundational knowledge in sports management and development.

SS

Saint Bede's Catholic High School

GCSE, General Education

2000 - 2005

Grade: 6 GCSE's B to D

Completed secondary education with a focus on various subjects, achieving 6 GCSEs graded B to D.

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Mike Webster - Support Specialist - NCO Europe - AT&T | Himalayas