Mike Webster

Performed data collection, entry, and validation for client data. Ensured data accuracy and provided insights to stakeholders. Demonstrated strong customer service and analytical skills.

Responsible for accurate data collection and compliance with GDPR. Trained agents on new systems while maintaining a professional demeanor. Demonstrated strong organizational skills and the ability to work under pressure.

Designed digital artwork and processed customer orders. Managed online marketing through various platforms and handled customer inquiries effectively.

Managed inbound calls and coordinated with warehouse staff for order processing. Responsible for data inputting and customer inquiries.

Handled inbound customer calls and inquiries. Organized callbacks and provided assistance to customers, ensuring high levels of service.

Completed Google AI Essentials, focusing on the fundamentals of artificial intelligence and its applications.

Google Advanced Data Analytics Certificate, enhancing skills in advanced data analysis techniques.

Completed a Google Data Analytics Professional Certificate, gaining skills in data analysis and visualization.

Grade: Merit/Merit

Pursued a BTEC National Certificate in Sport Fitness & Development, focusing on sports-related subjects and practical applications.

Completed a BTEC First Diploma in Sport Development, gaining foundational knowledge in sports management and development.

Grade: 6 GCSE's B to D

Completed secondary education with a focus on various subjects, achieving 6 GCSEs graded B to D.