Open to opportunities

Mikateko Matlhare

@mikatekomatlhare

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Dedicated marketing and finance intern with strong customer service skills.

South Africa

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What I'm looking for

I am looking for a role that allows me to grow and develop my skills in a supportive environment, where I can contribute to team success and gain valuable experience.

I am a vibrant young lady who is self-disciplined, dedicated, and on a mission to prove my abilities. I work very hard with a certainty of performing tasks to my level best. My inquisitive nature allows me to learn instantly, and I adapt easily to new environments. I am planning on building a better future for myself, and I believe in starting somewhere.

During my internship at Mikateko Naossa, I honed my skills in marketing and finance, managing tasks such as editing the NAOS Back Office, organizing influencer boxes, and updating stock lists. My experience as a Control Room Operator has equipped me with strong problem-solving abilities and the capacity to respond effectively to alarms and maintain logs. I have also worked in customer service roles, where I developed excellent communication skills and the ability to engage with clients effectively.

Experience

Work history, roles, and key accomplishments

Marketing & Finance Intern

NAOS

Jan 2025 - Jul 2025 (6 months)

Edited the NAOS Back Office Consultant, handling influencer boxes, staff allocation orders, and staff claims. Managed booking and processing payments, created brand image libraries, and updated Nappi Codes.

Back Office Operations Influencer Marketing Payment Processing Brand Management Data Management

Control Room Operator

SARRPS

Dec 2020 - Dec 2024 (4 years)

Monitored systems and responded to alarms, communicating effectively with teams. Maintained detailed logs and troubleshooted issues to ensure smooth operations.

System Monitoring Troubleshooting

Waitress

BlackLoungeKnights

Jan 2019 - Dec 2020 (1 year 11 months)

Greeted and seated guests, took orders, and served food and drinks efficiently. Checked on customers to ensure satisfaction and processed payments accurately.

Customer Service Order Taking Payment Processing

Promotions Consultant

VTMarketing

Jan 2015 - Dec 2018 (3 years 11 months)

Executed marketing campaigns and planned media strategies, creating compelling content. Captured and optimized data, while managing client relationships to ensure satisfaction.

Campaign Execution Media Planning Content Creation Client Relationship Management

Sales Consultant

EmpireAfrica

Jan 2016 - Dec 2017 (1 year 11 months)

Engaged with customers and processed sales, demonstrating strong product knowledge. Negotiated effectively and performed administrative tasks, ensuring excellent customer service.

Customer Engagement Product Knowledge Negotiation

Education

Degrees, certifications, and relevant coursework

South West Gauteng College

Diploma, Business Management

Currently pursuing a Diploma in Business Management, gaining foundational knowledge in various aspects of business operations and management principles.