Open to opportunities

Michelle Doubra

@michelledoubra

Message

Detail-oriented Virtual Assistant with expertise in AI tools and administrative support.

Nigeria

Message

What I'm looking for

Seeking a remote role that leverages my AI and digital marketing skills, offering growth opportunities in a dynamic environment.

As a detail-oriented and results-driven Virtual Assistant, I bring a robust background in Economics and Development Planning, complemented by certifications from ALX Africa. My expertise lies in leveraging AI tools to enhance productivity and streamline workflows.

With a proven track record in customer service, administrative support, and digital marketing, I efficiently manage multiple tasks in remote settings, ensuring high-quality service. My commitment to continuous learning is evident through recent certifications in digital marketing and AI career essentials.

I am adept at coordinating office operations, improving processes, and maintaining organized systems. My technical proficiency spans Microsoft Office, Google Workspace, CRM software, and virtual collaboration tools, enabling me to deliver exceptional support in dynamic environments.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Freelance

Jan 2022 - Present (3 years 4 months)

Providing administrative support including email management, scheduling, and data entry for various remote clients. Utilizing AI tools to streamline workflows and enhance productivity while managing client communications and maintaining confidentiality.

Scheduling Data Entry AI Tools Client Communication Workflow Optimization Remote Work Confidentiality Administrative Support Time Management

Secretary

G.angel Medix

Jan 2021 - Jan 2022 (1 year)

Coordinated office operations, managed appointments, and handled correspondence. Implemented process improvements that increased office efficiency and prepared reports while maintaining organized filing systems.

Office Management Correspondence Processing Process Improvement Report Preparation Administrative Support Communication Skills Time Management

Customer Service Officer

Douelle Foods

Jan 2018 - Jan 2021 (2 years 11 months)

Addressed customer inquiries, resolved issues, and provided product information. Processed orders and maintained accurate records of customer interactions while developing strategies to enhance customer satisfaction and loyalty.

Product Order Processing Customer Satisfaction Communication Skills Problem Solving Client Relationship Management

Education

Degrees, certifications, and relevant coursework

Ignatius Ajuru University of Education

Master's Degree, Development Economics/Planning

2019 - 2021

Pursued a Master's degree focusing on Development Economics and Planning, equipping with advanced knowledge and skills to analyze economic policies and development strategies.