Michelle Champlin
@michellechamplin
IT Support and Systems Administration professional with HTML/CSS development experience.
What I'm looking for
I’m a driven ITTech Support and SystemsAdmin professional with hands-on experience providing technical support for AV equipment and supporting troubleshooting across many conference rooms. I’ve also used PowerShell to manage deployment scripts and help validate processes, while applying strong hardware and installation/deployment knowledge.
Beyond IT, I bring structured communication and attention to detail from roles like Virtual Grading Assistant and Substitute Teacher, including organizing workflows, collaborating with teams, and delivering consistent feedback. With training through a Network & SystemsAdmin Certificate and skills across networking & security, cloud systems administration, and HTML/CSS, I’m ready to contribute to a company’s success while fully utilizing my training.
Experience
Work history, roles, and key accomplishments
Virtual Grading Assistant
Kumon of North America
Oct 2021 - May 2024 (2 years 7 months)
Graded math and reading assignments virtually and tracked graded work using spreadsheets. Coordinated with team members to balance workloads and ensure next-day grading completion for multiple centers.
Crew Member
Jollibee
Nov 2020 - Jan 2021 (2 months)
Performed food production duties while maintaining store operations by following systems, standards, and workplace safety practices. Followed FIFO stock rotation and promoted food safety, cleanliness, sanitation, and good housekeeping.
Substitute Teacher
ESS
Feb 2020 - May 2020 (3 months)
Managed classroom operations for absent teachers for one-day and extended periods. Provided day-to-day classroom management during teacher absences.
Audio Visual Tech
USAA
Jul 2019 - Nov 2019 (4 months)
Provided technical support for AV equipment across 200+ conference rooms across USAA campuses, handling diagnostic reporting and troubleshooting. Installed and deployed AV hardware and used PowerShell to manage deployment scripts and support validation processes.
Center Assistant
Kumon
Jan 2014 - Jan 2016 (2 years)
Supported Kumon center operations by assessing oral reading ability and providing feedback to reading students. Ensured student classwork was completed and corrected, provided guidance as needed, and delivered written or verbal feedback to instructors.
Education
Degrees, certifications, and relevant coursework
CUNY Queensborough Community College
Associate of Arts, Liberal Arts
Completed an Associate's degree in Liberal Arts at CUNY Queensborough Community College.
CodeUp (formerly RackSpace) Open CloudAcademy
Network & Systems Administration Certificate, Network & Systems Administration
Earned a Network & Systems Administration certificate through CodeUp (formerly RackSpace) Open CloudAcademy.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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