Michel Andriana
@michelandriana
I’m a CRM-focused learner with Google Digital Garage and Alibaba Cloud certifications.
IndonesiaWhat I'm looking for
I’m focused on customer value through CRM: my thesis, “The Influence of CRM Programs on Customer Loyalty,” supports my interest in improving loyalty through better customer engagement.
I also completed the “Google Digital Garage Certification” (in partnership with the Interactive Advertising Bureau) and earned an “Alibaba Cloud Certification,” reflecting my commitment to building practical skills across digital and cloud domains.
Experience
Work history, roles, and key accomplishments
Alibaba Clouds Student Ambassador
Alibaba Clouds
Oct 2022 - Apr 2025 (2 years 6 months)
Got 84 Pax register
Education
Degrees, certifications, and relevant coursework
Google Digital Garage
Google Digital Garage Certification, Digital Garage Certification
Grade: 94 Point
Completed all topics and assessments to be awarded the official Google Digital Garage Certification in partnership with the Interactive Advertising Bureau (IAB). Received a 94-point score.
Alibaba Cloud
Alibaba Cloud Certification, Cloud Computing
Grade: 86 Poin
Achieved an Alibaba Cloud Certification with a recorded score in May 2022.
BCA Branch of Surakarta
Final Thesis, Customer Relationship Management (CRM)
Grade: GPA 3.80/4.00
Completed a thesis titled 'The Influence of CRM Programs on Customer Loyalty' with a GPA of 3.80 out of 4.00.
Tech stack
Software and tools used professionally
Availability
Location
IndonesiaAuthorized to work in
Job categories
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