Skip to main content
Michael JacksonMJ
Looking for a job

Michael Jackson

@michaeljackson

QA Lead at Oasis Management Company who automated OTP and TOTP testing and reached 71% automation coverage across products.

Nigeria
Message

At Oasis Management Company, I led a four-person QA team to 71% automation coverage across products. I built and maintained Cypress UI and API test suites, including fully automated login flows that retrieved OTPs through the Mailinator API and generated Google Authenticator TOTP codes.

During a payment provider migration, I caught a defect where the interface showed a successful transaction while the staging database recorded it as rejected. I also identified security issues and drove their remediation, including plaintext password disclosure and overexposed API responses.

I designed the Customer Support Live Sheet, an automated system covering 80,000+ ticket records that a partner agency and our team used to track resolution status. I also integrated OWASP ZAP scans into QA workflows and led performance testing with Apache JMeter.

At ByteWorks Technology Solutions Limited, I managed enterprise accounts including MTN and NIMC, contributed to planning the High Availability NIN Verification System hardware deployment, and built automated executive reporting dashboards. Earlier, I worked across IT infrastructure, asset management, and technical support, including maintaining an inventory of 2,000+ devices.

Experience

Work history, roles, and key accomplishments

GS

Computer Hardware Support Trainee

GSkills

Sep 2020 - Jan 2021 (4 months)

Completed hands-on training in computer hardware assembly, diagnostics, and repair, alongside foundational web development.

BL

Tech Support Intern, NYSC

ByteWorks Technology Solutions Limited

Sep 2019 - Jul 2020 (10 months)

Provided first-line hardware and software troubleshooting for end users during NYSC service year, resolving issues remotely and onsite.

NN

Student Intern

National Information Technology Development Agency (NITDA)

May 2015 - Aug 2015 (3 months)

Assisted with software installations and system setup, and supported visiting external organizations on Windows environment and hardware fundamentals.

Education

Degrees, certifications, and relevant coursework

IU

ISFOP Benin University

B.Eng, Computer Engineering

Grade: Second Class Upper

Bachelor of Engineering in Computer Engineering with Second Class Upper honors.

Interested in hiring Michael?

You can contact Michael and 90k+ other talented remote workers on Himalayas.

Message Michael

People also viewed

View all talent

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan