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Michael GathemiaMG
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Michael Gathemia

@michaelgathemia

Operations Coordinator at Niletrac Kenya, coordinating spare parts procurement, inventory, and customer deliveries.

Kenya
Message

At Niletrac Kenya, I coordinate spare parts deliveries with logistics and warehouse teams, and serve as a point of contact for customers, suppliers, and colleagues. I also support procurement by assessing suppliers, negotiating terms, and monitoring supplier performance.

I manage inventory operations, stock audits, and replenishment, and prepare invoices and delivery notes. I use CRM software to track customer interactions and follow up on orders and after-sales support.

Previously, at Rock Plant Kenya, I managed spare parts and delivery schedules for Hitachi Excavators. At Rai Cement, I supported quality control procedures and reporting, and I also worked in sales and customer service roles at OPPO and Karina Emporium.

Experience

Work history, roles, and key accomplishments

RK

Parts and Logistics Manager

Rock Plant Kenya

Jul 2019 - Sep 2019 (2 months)

Managed spare parts inventory for Hitachi Excavators, optimizing stock levels and coordinating transportation schedules. Developed supplier relationships and collaborated with internal departments to align supply and logistics with company objectives.

RC

Quality Control Coordinator

Rai Cement

Mar 2017 - Jun 2019 (2 years 3 months)

Developed and maintained quality control procedures for cement products, ensuring compliance with industry standards. Generated reports and trained production staff on quality practices.

OP

Sales and Marketing Promoter

OPPO

Aug 2016 - Oct 2016 (2 months)

Provided expert advice on phone models and accessories, addressing customer inquiries and ensuring satisfaction. Represented the brand professionally and engaged customers to recommend suitable products.

KE

Assistant Store Manager

Karina Emporium

May 2015 - Feb 2016 (9 months)

Provided excellent customer service and resolved complaints for hospital, hotel, and retail clients. Conducted stock audits, assisted in inventory reconciliation, and generated sales reports to inform decisions.

Education

Degrees, certifications, and relevant coursework

US

University of Suffolk

Master of Business Administration, Business Administration

2023 -

Pursuing a Master of Business Administration (MBA) at the University of Suffolk, expected to complete in 2026.

UU

UNICAF University

Certificate, Managerial Accounting

2023 - 2023

Completed a Certificate of Managerial Accounting from UNICAF University in 2023.

UB

University of Eastern Africa, Baraton

Bachelor of Business Administration, Business Administration

2010 - 2014

Earned a Bachelor of Business Administration (BBA) in Management from the University of Eastern Africa, Baraton, from 2010 to 2014.

Tech stack

Software and tools used professionally

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