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Emma Kiama

@emmakiama

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Results-driven operations and procurement coordinator delivering supply chain efficiency.

United Arab Emirates

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What I'm looking for

I seek a role driving operational excellence and sustainable growth where I can lead operations and supply chain improvements, optimize processes, and work within a collaborative, forward-focused team.

I am an operations and procurement professional with over 8 years' cross-sector experience in telecommunications, manufacturing, education, and hospitality, focused on improving efficiency and ensuring compliance.

At Alrais Enterprises Group I streamlined maintenance workflows, reduced equipment downtime, synchronized data in Odoo, and managed procurement cycles to support consistent operations; at Samchi Group I strengthened supplier relationships, negotiated terms, and improved inventory flow to ensure timely nationwide deliveries.

I have led teams, produced actionable procurement and logistics reports, and supported process improvement and cost-optimization initiatives. I hold a Bachelor in Logistics and Supply Chain Management and relevant professional certifications, and I seek to drive operational excellence within a forward-focused organization.

Experience

Work history, roles, and key accomplishments

Current

Operations Coordinator

Current

Alrais Enterprises Group

Feb 2024 - Present (1 year 10 months)

Coordinated operations and head office communication, supervised maintenance and kitchen equipment distribution to reduce downtime, and managed procurement cycles and Odoo data synchronization to improve operational accuracy.

Operations Coordination Procurement Odoo Maintenance Management Vendor Management Inventory Control Reporting Process Improvement

Logistics and Purchasing Coordinator

Samchi Group

Jul 2021 - Feb 2024 (2 years 7 months)

Managed end-to-end purchasing and order processing, negotiated supplier terms to ensure timely nationwide deliveries, and produced procurement reports that guided cost-management and inventory flow improvements.

Procurement Inventory Management Order Processing Logistics Coordination Reporting Cost Optimization

Transcription Supervisor

Verbit.ai Limited

Mar 2018 - Jun 2022 (4 years 3 months)

Supervised and trained transcribers on legal and multimedia projects, ensured high-accuracy client-ready transcripts, and coordinated workload distribution to meet tight deadlines.

Team Supervision Transcription Quality Assurance Training Project Coordination Time Management performance reporting

Digital Sales Executive

SkyTOP Technologies Limited

Nov 2017 - May 2018 (6 months)

Generated new business and managed the full sales pipeline for digital solutions, engaging executive stakeholders and closing deals while providing post-sale support.

Sales Pipeline Management Client Acquisition Consultative Selling Account Management CRM Negotiation Product Demonstrations Lead Qualification

Store Keeper

Rockfields Junior School

Jan 2017 - Jun 2017 (5 months)

Maintained stock records and managed inventory for school supplies to ensure accurate stock levels and timely issuance of materials.

Stock Management Inventory Control Record keeping Receiving Documentation Attention To Detail

Global Purchasing Intern

General Motors East Africa

Jan 2016 - May 2016 (4 months)

Supported purchasing and supply chain tasks during an internship, assisting with requisitions, supplier communications, and procurement documentation.

Purchasing Supplier Communication Documentation Data Entry