Open to opportunities

Michael Bliss

@michaelbliss

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Senior AI and Full-Stack Engineer delivering production-grade, agentic AI systems.

United States

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What I'm looking for

I seek senior roles building scalable, production-grade AI systems with strong engineering practices, collaborative teams, and growth opportunities.

I am a Senior AI & Full-Stack Engineer with 11+ years designing and deploying cloud-native, production AI applications that improve customer interactions and operational efficiency. I specialize in building agentic AI systems, LLM-powered workflows, RAG pipelines, and real-time voice interfaces using Python, prompt engineering, and microservices architectures.

At SumatoSoft and Microsoft I architected multi-tenant microservices, real-time voice AI, and multimodal pipelines that reduced manual operations and rendering times while improving observability, compliance, and test coverage. I have delivered features from semantic retrieval with Pinecone and pgvector to enterprise API integrations and secure ASP.NET core services handling sensitive data.

I combine pragmatic engineering with AI research practices to produce reliable, scalable solutions—automating infrastructure with Terraform, containerizing GPU inference with Docker/Kubernetes, and maintaining high QA standards through CI/CD and extensive testing.

Experience

Work history, roles, and key accomplishments

Senior AI & Full-Stack Engineer

SumatoSoft

Feb 2023 - Mar 2026 (3 years 1 month)

Architected and delivered two ML-driven platforms including a GenAI contact center and field-service automation suite that reduced manual operations by over 60%, built multi-tenant microservices and real-time voice AI systems, and standardized vector search and AI reporting pipelines.

Python Django fastAPI Pinecone REDIS Streams Celery Next.js Terraform Docker WebSockets

AI & Full Stack Engineer

Microsoft

Feb 2021 - Jan 2023 (1 year 11 months)

Designed multimodal AI backends and orchestration pipelines reducing rendering time by 45%, implemented real-time collaborative editing with sub-150ms latency, and developed secure .NET Core microservices and Next.js dashboards for AI observability.

Django .NET Core Next.js Faiss Docker Kubernetes SQL Server WebRTC JWT

Backend Engineer

Advantage Solutions

Mar 2018 - Feb 2021 (2 years 11 months)

Refactored legacy ERP into modular ASP.NET MVC services with Angular frontends, built multi-tenant SaaS automation and AI-driven email ticketing, and delivered dashboards and reporting to improve scalability and operations.

ASP.NET MVC Redis Celery Angular Flutter REST APIs RAG

Software Engineer

TechNova Systems

Apr 2016 - Mar 2018 (1 year 11 months)

Developed ASP.NET MVC web applications and RESTful APIs with SQL Server, refactored legacy systems into .NET Core microservices, automated data processes to cut reporting time by 50%, and supported CI/CD and testing practices.