Michael Aju

Conducted market research and business intelligence to monitor consumer trends, built demand forecasting models, and oversaw end-to-end commercial operations including procurement, inventory, and pricing. Expanded distribution network to over 25 retail accounts and accelerated product turnover by 30%.

Executed field market research to capture customer preferences and renewable energy demand, performed competitor analysis, and prepared executive briefings and sales reports. Identified three underserved market segments and drove regional brand recognition.

Evaluated inventory metrics and supply chain performance, generated operational reports and dashboards, and managed partner relationships. Enhanced processing capacity by 25%, reduced waste by 40%, and accelerated order fulfillment by 30%.

Provided customer consulting and sales support, assisting customers with product selection and service solutions.

Delivered hospitality services, ensuring guest satisfaction and supporting operational needs.

Assisted customers with purchases and provided customer service support in a retail environment.

Managed front desk operations, guest check-ins, and provided customer service in a hotel setting.

Pursued a Postgraduate Diploma in Strategic Leadership and Management.

Earned a Bachelor of Science with Honours in Civil Engineering.