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Michaela JamesMJ
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Michaela James

@michaelajames

Digital media creator behind Ice Spice Daily, growing the entertainment platform to more than 140,000 followers at peak.

United States
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At Ice Spice Daily, I built and operate an independent entertainment-media platform centered on music, culture, visual media, and fan engagement. I grew it to more than 140,000 followers at peak through consistent content and community-focused programming.

Through Piph Writes / Piphy and Aurynxa / Ryn, I develop original writing, artist identities, release concepts, and audience-facing creative direction. I also support brand positioning and campaign direction for EmJay Atelier, and previously worked as a Remote Customer Service Representative at ResultsCX.

Experience

Work history, roles, and key accomplishments

PP
Current

Writer / Artist & Creative Development

Piph Writes / Piphy

Jan 2026 - Present (9 months)

Write and develop original poetry, rap, spoken-word material, and performance concepts. Develop artist branding, promotional concepts, social identity, and audience-facing creative direction.

RE

Remote Customer Service Representative

ResultsCX

Jan 2021 - Dec 2026 (5 years 11 months)

Managed high-volume remote customer interactions while maintaining documentation, accuracy, and quality standards. Worked across multiple digital systems and adapted quickly to changing tools, procedures, and performance expectations.

Education

Degrees, certifications, and relevant coursework

University of South Alabama logoUA

University of South Alabama

Bachelor of Arts, Sociology

Bachelor of Arts in Sociology with a minor in Anthropology, completed in 2019.

Tech stack

Software and tools used professionally

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