Mahdi Zamani

Planned and coordinated release cycles and performed exploratory, regression, functional, and pair testing for WP SMS and website, providing release sign-off and maintaining staging and production stability.

Led technical support for WP Statistics, WP SMS, and SlimStat plugins, troubleshooting and delivering fixes, mentoring agents, and maintaining product documentation to improve customer satisfaction and reduce support load.

Led teams developing WordPress themes and plugins (JupiterX, Jupiter, The Ken, SellKit), championed Agile/Scrum, prioritized backlogs, and produced sprint and quarterly reports to streamline releases.

Served as lead QA for JupiterX, Jupiter, The Ken themes and SellKit plugin, executing test plans, validating releases, maintaining environments, and contributing to UX and Growmatik.ai QA efforts.

Developed personal and client web projects over multiple years, delivering front-end and WordPress solutions and maintaining project codebases.

Supported Growmatik onboarding and resolved technical issues via tickets and one-on-one sessions, contributing to customer success and product knowledge base development.

Bachelor's degree in Teaching English as a Second or Foreign Language completed with coursework focused on TESL methodologies and language instruction.

High School Diploma awarded through the Sampad national program for gifted students.

Middle School Diploma awarded through the Sampad program for exceptional talents.