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@mhdizmni
Quality Assurance engineer focused on reliable releases and user-centered product quality.
I am a Quality Assurance Engineer with hands-on experience testing WordPress themes, plugins, and SaaS products, ensuring stable releases and strong user experiences.
I have led QA for flagship WordPress themes and plugins, coordinated release cycles, maintained staging and production environments, and contributed to UX/UI and knowledge-base improvements while mentoring support staff.
I prioritize clear documentation, data-driven process improvements, and rapid issue resolution to drive product quality and customer satisfaction.
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Work history, roles, and key accomplishments
VeronaLabs
Mar 2025 - Present (8 months)
Planned and coordinated release cycles and performed exploratory, regression, functional, and pair testing for WP SMS and website, providing release sign-off and maintaining staging and production stability.
VeronaLabs
Sep 2024 - Feb 2025 (5 months)
Led technical support for WP Statistics, WP SMS, and SlimStat plugins, troubleshooting and delivering fixes, mentoring agents, and maintaining product documentation to improve customer satisfaction and reduce support load.
Artbees
Oct 2023 - Mar 2024 (5 months)
Led teams developing WordPress themes and plugins (JupiterX, Jupiter, The Ken, SellKit), championed Agile/Scrum, prioritized backlogs, and produced sprint and quarterly reports to streamline releases.
Artbees
Mar 2022 - Mar 2024 (2 years)
Served as lead QA for JupiterX, Jupiter, The Ken themes and SellKit plugin, executing test plans, validating releases, maintaining environments, and contributing to UX and Growmatik.ai QA efforts.
mitism
Sep 2019 - Jan 2024 (4 years 4 months)
Developed personal and client web projects over multiple years, delivering front-end and WordPress solutions and maintaining project codebases.
Artbees
Nov 2022 - Feb 2023 (3 months)
Supported Growmatik onboarding and resolved technical issues via tickets and one-on-one sessions, contributing to customer success and product knowledge base development.
Degrees, certifications, and relevant coursework
Bachelor's degree, Teaching English as a Second or Foreign Language
2018 - 2024
Bachelor's degree in Teaching English as a Second or Foreign Language completed with coursework focused on TESL methodologies and language instruction.
High School Diploma, General Secondary Education
2012 - 2015
High School Diploma awarded through the Sampad national program for gifted students.
Middle School Diploma, General Lower Secondary Education
2009 - 2012
Middle School Diploma awarded through the Sampad program for exceptional talents.
Software and tools used professionally
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