Skip to main content
Mercy UserMU
Open to opportunities

Mercy User

@mercyuser11

Records Manager who secures information and delivers legal processes professionally.

Kenya
Message

What I'm looking for

I’m looking for a role where I can secure records end-to-end—classification, storage, retrieval, and compliant disposal—while continuing accurate legal process service. I want an environment that values confidentiality, risk management, and operational efficiency, especially in banking or financial institutions.

I’m a detail-oriented Records Management and Process Serving Professional with nearly five years of hands-on experience managing legal and administrative records while serving legal processes in public sector and private law firm environments. I bring strong document control discipline—classification, storage, retrieval, and disposal—while complying with national data protection regulations and government guidelines.

In my roles, I maintain secure file indexes and movement records, handle correspondence (receiving, sorting, dispatching, and logging), and manage securities registers and jotters for sensitive materials. I also coordinate appraisals and disposals with legal stakeholders, preparing schedules to optimize storage and strengthen regulatory compliance.

I’m equally comfortable with operational accuracy rooted in “banking-like processes,” including invoice processing and expense tracking, plus careful risk management through secure archiving and detailed service logs. I aim to uphold high standards of records security, confidentiality, and legal process service in a banking or financial institution setting.

Experience

Work history, roles, and key accomplishments

JA
Current

Records & Administrative Officer

JN Kimotho Company Advocates

Mar 2025 - Present (1 year 4 months)

Managed legal and administrative records for litigation and client cases, including secure classification, storage, retrieval, and appraisals/disposals in line with data protection requirements. Served legal documents (summons, subpoenas, complaints, and court orders) and maintained service logs, correspondence registers, and movement records.

OG

Records Manager & Process Server

Office of the County Attorney, Nakuru County Government

Sep 2021 - Mar 2025 (3 years 6 months)

Oversaw legal and administrative records management, ensuring data protection compliance through secure classification, storage, and access control. Delivered court documents and maintained indices, movement records, securities registers, correspondence processing workflows, and disposal schedules.

RL

Records Management Intern

Royal Mabati Company Limited

Aug 2019 - Jan 2020 (5 months)

Assisted in processing and tracking administrative records, including invoices and expenses, using records management practices for secure documentation. Supported file indexing, dispatching, monitoring of file movements, and maintaining confidentiality standards.

NL

Library Records Assistant

Njoro Community Library

Sep 2018 - Nov 2018 (2 months)

Supported library records maintenance by cataloguing and managing book/resource records and maintaining circulation systems for accurate storage and retrieval. Helped with sorting, dispatching, and registering items, and supported archiving and disposal-related practices.

Education

Degrees, certifications, and relevant coursework

RT

Rift Valley Institute of Science and Technology

Diploma in Records Management, Records Management

Completed a Diploma in Records Management at Rift Valley Institute of Science and Technology in 2021.

RT

Rift Valley Institute of Science and Technology

Certificate in Records Management, Records Management

Completed a Certificate in Records Management at Rift Valley Institute of Science and Technology in 2019.

TM

Taita Mauche

Kenya Certificate of Secondary Education (KCSE), Secondary Education

Completed the Kenya Certificate of Secondary Education (KCSE) at Taita Mauche in 2016.

Tech stack

Software and tools used professionally

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan