mercy kimaiyo

I am a detail-oriented and proactive Virtual Assistant with a strong background in CRM systems, calendar and email management, and creative content design. My experience includes volunteering for mental health support initiatives, where I successfully scheduled meetings and created engaging social media graphics using Canva. I thrive in mission-driven environments, enhancing productivity with professionalism and care.

In my previous role as a Survey Supervisor with the Kenya National Bureau of Statistics, I led field teams in collecting accurate household data, trained enumerators, and ensured data integrity with a 98% accuracy rate. My ability to manage customer interactions and improve engagement has been proven through my initiatives that increased participation by 30% in various projects.

With a Bachelor of Science in Geophysics and certifications in Virtual Assistance, I am equipped with a diverse skill set that includes project management and design tools. I am eager to leverage my skills to support teams in achieving their goals and driving organizational success.