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Mercedes Perez

@mercedesperez

Patient-care and customer service professional at Marshall General Surgery, coordinating appointments and verifying insurance.

United States
Message

At Marshall General Surgery, I greeted patients, scheduled appointments and procedures, verified insurance eligibility, and coordinated pre-authorizations. I also maintained patient records in compliance with HIPAA standards and supported daily clinic operations.

At Evan Ashworth Real Estate Appraisal Services, I prepared spreadsheets and work files, scheduled property inspections, and assisted with collecting and maintaining appraisal data. I also proofread and verified appraisal documents and calculations.

Earlier, I worked as a Medical Assistant at Liu, MD and a Chiropractic Assistant at Back Health Chiropractic, supporting patient visits, insurance processing, and diagnostic testing. As Lead Receptionist at Hansel BMW, I trained and supervised customer service professionals and handled client concerns.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Carrington College logoCC

Carrington College

Medical Assisting Certificate, Medical Assisting

Completed a Medical Assisting Certificate Program at Carrington College in Sacramento, CA.

Tech stack

Software and tools used professionally

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