Melissa van Coppenhagen

Operate a creative services business offering graphic design, marketing, illustration and copy editing with multiple retainer clients and ongoing children's book illustration for a publisher.

Managed the LMS and student lifecycle including enquiries, enrolments, onboarding, payment tracking, tutor liaison and course reviews to improve student support and course delivery.

Founded a print and branding business delivering logos, marketing materials, merchandising and laser engraving while managing production, stock control and client projects including a long-term contract for a logistics client.

Conducted psychometric testing and assisted in generating assessment reports for educational clients to support evaluation processes.

Captured test results and input data to facilitate report generation for assessment professionals.

Supported administrative tasks, substituted for teachers, invigilated exams and assisted with organisation of school events to develop classroom and administrative skills.

Undertook a Graphic Design course covering Adobe Illustrator, visual communication, layout and typography.

Completed a Human Resource Management course covering employment law, recruitment and performance management.

Completed a basic South African Sign Language course focusing on communication, vocabulary and deaf culture.

Completed a BA General with a Psychology major covering modules such as Education, Criminology, Research and Psychology, several completed with distinction.

Completed BSocSci (Hons) in Psychology with coursework including Psychological Assessment, Neuropsychology, Cognitive and Social Psychology and Research Methodology.