Melissa Caraballo

Provide fine dining service in an upscale resort and golf course setting, prepare and serve cocktails, wine, and specialty beverages, and staff high-end events including weddings and private functions. Operate beverage cart on golf course while delivering exceptional guest service.

Train and mentor new employees in coffee preparation, roasting, and service standards, create a wide variety of specialty coffee and espresso drinks, and maintain a welcoming, customer-focused environment. Operate POS system, manage cash handling, and close out shifts.

Supervised children of various ages in safe, engaging environments, organized activities including games, crafts, and learning exercises, and prepared meals, maintained clean spaces, and managed bedtime routines.

Provided prompt, attentive food and beverage service, operated POS system to manage orders, payments, and comps, and ensured compliance with Arizona alcohol laws and safety regulations. Served as first point of contact, creating a positive guest experience.

Managed seating flow and guest coordination as hostess, worked as line cook and prep cook following food safety standards, and maintained proper food holding temperatures. Used POS system for order placement and billing.

Founded and operated a surprise breakfast delivery business, developed brand identity, marketing strategy, and social media presence, and created original recipes and managed food preparation. Interacted directly with customers to ensure satisfaction.

Pursuing an Associate Degree in Business Management and Entrepreneurship with relevant coursework in Principles of Management, Supervision Techniques, and Ethics in Business.