Meghna Singhal
@meghnasinghal
I build customer-informed products, from MVP discovery to scalable backend delivery.
IndiaWhat I'm looking for
I've shaped MVP direction at American Express Global Business Travel by mining 49K+ customer-feedback records, comparing vendors and distributors, and turning insights into roadmap priorities.
I translated requirements into 20+ user stories, ran sprint planning and daily stand-ups across engineering, UX, and analytics, and secured roadmap buy-in from 15+ senior stakeholders.
At Kotak Mahindra Bank, I own audit-ready product approval workflows with Compliance, Legal, Risk, and Operations. I also trace customer grievances to root causes, authored two SOPs to standardize workflows, and support audit observations through closure.
My software development background at DocQ and Tata Consultancy Services helps me connect product decisions to technical delivery: I built REST APIs for a mobile app serving 7 Cr+ users, improved page-load speed by about 30%, and helped select a document-processing model that achieved 98% accuracy.
Experience
Work history, roles, and key accomplishments
Product Manager
Kotak Mahindra Bank Limited
May 2026 - Present (3 months)
Own approval workflows with Compliance, Legal, Risk, and Operations. Trace customer grievances to root cause with Technology teams.
Product Manager
American Express Global Business Travel
May 2025 - Sep 2025 (4 months)
Shaped MVP scope from product discovery and defined success KPIs. Ran sprint planning and daily stand-ups, coordinating engineering, UX, and analytics.
Software Developer
Docq
Nov 2023 - Jun 2024 (7 months)
Improved processing performance by addressing scalability bottlenecks in document-processing pipeline. Defined functional scenarios across multiple document formats.
Software Developer
Tata Consultancy Services Limited
Jul 2022 - Jul 2023 (1 year)
Conducted need-gap analysis to align feature requests with technical feasibility. Diagnosed backend performance bottlenecks and resolved them, improving page load speed by ~30%.
Education
Degrees, certifications, and relevant coursework
Management Development Institute, Gurgaon
Post Graduate Diploma in Management, Management
2024 - 2026
Pursuing a Post Graduate Diploma in Management with an EQF level of 7.
ESCP Business School
Master in Management, Management
2024 - 2026
Pursuing a Master in Management (MiM) as part of the Grande École Programme, with an EQF level of 7.
Availability
Location
IndiaAuthorized to work in
Job categories
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