At Siemens, I gather requirements for an industrial asset monitoring app, writing user stories and acceptance criteria with product owners and engineers. I documented alarm, maintenance scheduling, and reporting modules, and tested REST API responses before UAT, helping lower requirement-related defects found in UAT by about 25%.
At Toyota Financial Services Corporation, I documented requirements for loan and lease accounting changes in SAP S/4HANA and mapped month-end close processes with the controllership team. I configured balance sheet reconciliations in BlackLine, cutting the backlog by about 30% after go-live.
At Suffolk University Admission Office, I used SQL, Excel, and Python pandas to prepare admissions data and developed Power BI reports across 20+ graduate programs. Earlier at DXC Technology, I documented requirements and mapped ServiceNow workflows for an IT service management portal.
