Looking for a job

Mbadugha Chiemenam

@mbadughachiemenam

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Virtual Assistant | Email & Inbox Management | Customer Support Specialist

Nigeria

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What I'm looking for

I’m looking for a role where I can manage emails and scheduling, support clients through HubSpot/Zendesk, and coordinate tasks with Google Workspace. I want a team that values clear communication, efficiency, and smooth operations.

I'm a Virtual Assistant who specialises in email management and inbox organisation. I have experience handling busy executive inboxes, sorting through high volumes of emails, and making sure the right messages get the right attention at the right time.

I have managed 400+ monthly inquiries, maintained a 95%+ customer satisfaction rate, and cut email response times by 30%. I work well independently, communicate clearly, and take inbox management seriously because I know a messy inbox costs people time and money.

What I can take off your plate:

- Email and inbox management

- Calendar scheduling and coordination

- Customer support (email and live chat)

- CRM updates and data organisation

- Administrative and executive support

Tools I use: Gmail, Google Workspace, Boomerang, Slack, Asana, Trello, HubSpot, Zendesk, Calendly, LastPass

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

iWorkRemote

Jan 2026 - Present (5 months)

Managed client emails, appointment scheduling, and organized digital files for ongoing projects. Coordinated tasks and delivered customer support using Google Workspace, HubSpot, Zendesk, Microsoft Teams, Zoom, and Loom.

Appointment Scheduling Google Workspace HubSpot Zendesk Microsoft Teams Zoom Loom CRM Support Coordination

Administrative Assistant

Axess Group

Jan 2021 - Jan 2022 (1 year)

Handled email correspondence, appointment scheduling, and document preparation while maintaining accurate digital records. Provided responsive customer support and managed inquiries professionally.

Appointment Scheduling document preparation Data Entry Customer Support Records Management Administrative Support