Max Oakes
@maxoakes
Motivated individual seeking a career in Data Entry.
What I'm looking for
I am a motivated and detail-oriented individual with a strong passion for data entry. My journey began with the development of my own dating app, Skiya, where I honed my skills in data handling, accuracy, and IT systems. This experience, combined with my background in administration and customer service, has equipped me to manage large volumes of information efficiently and accurately under tight deadlines.
In my role as an Apprentice Administrator at NHS Gloucestershire Wheelchair Service, I managed patient data and ensured precise communication through high volumes of emails and phone inquiries. My ability to prioritize tasks and maintain data accuracy has been crucial in scheduling appointments and coordinating orders. Additionally, my internship at EDF Energy allowed me to further develop my skills in preparing spreadsheets and compiling financial reports, reinforcing my commitment to excellence in data management.
Experience
Work history, roles, and key accomplishments
Apprentice Administrator
NHS Gloucestershire Wheelchair Service
Sep 2023 - Present (1 year 9 months)
Managed patient data, including updating records and scanning/uploading documents. Processed high volumes of emails and phone inquiries, ensuring accurate communication and scheduling appointments. Ensured data accuracy when booking new equipment and maintaining audit records.
Creator
Skiya
Jan 2021 - Present (4 years 5 months)
Utilised Google Firestore to manage and track user information, optimizing app listings with App Store Optimisation techniques. Managed customer inquiries, addressing technical issues and logging feedback. Built and maintained the app's website using Squarespace.
Intern
EDF Energy
Feb 2020 - Present (5 years 4 months)
Reviewed and prepared spreadsheets and databases for analysts, compiling financial reports and submitting them before deadlines. Assisted IT support with software installations and troubleshooting. This role enhanced skills in data preparation and technical assistance.
Education
Degrees, certifications, and relevant coursework
Adult Education in Gloucestershire
Apprenticeship, Customer Service
Currently undertaking a Level 2 Customer Service Specialist Apprenticeship, focusing on developing advanced customer service skills. This apprenticeship enhances abilities in managing customer interactions and resolving issues effectively.
National Star College
NVQ, Business Administration
Achieved a Level 2 Business Administration NVQ, demonstrating proficiency in administrative tasks and office procedures. This qualification provided practical skills in managing business operations efficiently.
St Peter's Roman Catholic High School
GCSEs, General Studies
Completed GCSEs, including English and Functional Skills Level 1 Maths, providing a strong foundation in core academic subjects. These qualifications developed essential literacy and numeracy skills.
Gloucestershire College
Extended Diploma, Business
Completed a Level 3 Business Extended Diploma, gaining foundational knowledge in business operations and principles. This program provided a comprehensive understanding of various business functions.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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