At Techxagon, I provided Level 1–2 technical support, carrying out preventive and corrective maintenance on computer equipment and IT devices.
I also created and configured user accounts according to access policies and supported end users.
At Comisión Federal de la Electricidad, I installed switches and networks and maintained devices.
With Empresa HUAWEI, I worked in Service Desk on network monitoring, customer support, and incident management. I studied Computer Systems Engineering at Universidad Cristóbal Colón and completed networking and introductory programming courses.
