Mauriana Terry
@maurianaterry
Highly motivated professional with 8 years in customer service.
What I'm looking for
I am a highly motivated and driven individual with over 8 years of experience in insurance verification, data entry, and customer service. My career has been dedicated to providing superb support and ensuring smooth office operations. Currently, I serve as an Office Staff Assistant at Mahaveer Vakharia MD PC, where I interact with patients and manage various administrative tasks.
In my role, I have honed my skills in communication, organization, and problem resolution. I take pride in my ability to address inquiries and resolve issues promptly, ensuring a positive experience for patients. My proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint, has enabled me to maintain accurate records and streamline office processes effectively.
Experience
Work history, roles, and key accomplishments
Office Staff Assistant
Mahaveer Vakharia MD PC
May 2016 - Present (9 years 1 month)
Provided general support and training, interacting with patients via email, chat, or phone to address inquiries, resolve issues, and provide information. Organized files, scheduled appointments, updated paperwork, and maintained documents, ensuring the office ran smoothly.
Education
Degrees, certifications, and relevant coursework
McEachern Highschool
High School Diploma, General Education
Completed general education curriculum at McEachern Highschool.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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