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Matheus Sergio

@matheussergio

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Junior Full Stack Developer building Angular and FastAPI projects, including NOC Flow Cloud v2 with Azure integrations.

Brazil

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What I'm looking for

I’m seeking a Junior Full Stack role where I can contribute my operational experience and software engineering skills to reliable, maintainable applications.

I’m transitioning into full stack development, bringing hands-on project experience with Angular, TypeScript, Python, FastAPI, and REST APIs. My current project, P0 - NOC Flow Cloud v2, combines an Angular front end with a FastAPI back end.

For P0 - NOC Flow Cloud v2, I worked with Pydantic and SQLAlchemy and integrated the project with the Zabbix API, ITSM platforms, and external services. The project also applies Docker, testing, and CI/CD practices.

At Stefanini LATAM, I monitor WAN availability and critical services using Zabbix, Grafana, and Datadog. I also troubleshoot and escalate incidents, follow SLAs, and document technical work using ServiceNow, OTRS, and Plusoft.

Previously, at TIVIT, I provided LATAM technical support for network and telecom environments, including GPON, VLAN, LACP, VoIP, and SNMP. I’m seeking a Junior Full Stack role where I can contribute my operational experience and software engineering skills to reliable, maintainable applications.

Experience

Work history, roles, and key accomplishments

Current

Monitoring / NOC Analyst

Current

Stefanini LATAM

Aug 2024 - Present (2 years 1 month)

Monitor WAN availability and critical services using Zabbix, Grafana and Datadog; analyze alerts, incidents and service degradation. Perform troubleshooting, escalation, SLA follow-up and technical documentation using ServiceNow, OTRS and Plusoft.

Zabbix Grafana Datadog ServiceNow OTRS Plusoft Troubleshooting Incident Management SLA Technical Documentation

Technical Support I / N1-N2 / NOC

TIVIT

Nov 2019 - Aug 2024 (4 years 9 months)

Provided LATAM technical support for network and telecom environments, including GPON, VLAN, LACP, VoIP, SNMP, logs and CLI troubleshooting. Supported Windows, Linux and Active Directory environments and documented incidents, procedures and technical findings.