Mateus Novaes
@mateusnovaes
Dedicated systems analyst with expertise in Linux server management.
What I'm looking for
I'm a passionate systems analyst with a strong background in managing Linux and UNIX servers. My experience at Kyndryl has equipped me with the skills to handle critical system vulnerabilities, apply security patches, and ensure continuous operation of servers. I thrive in environments where I can implement improvements and enhance security policies.
My academic journey in Information Security, combined with hands-on experience in technical support and system maintenance, has honed my problem-solving abilities. I have a proven track record of providing excellent customer support, both remotely and on-site, ensuring that technical issues are resolved efficiently. I am committed to continuous improvement and staying updated with the latest technologies in the field.
Experience
Work history, roles, and key accomplishments
Assistente Analista de Sistemas
Kyndryl
Feb 2022 - Jun 2024 (2 years 4 months)
Managed continuous operation of Linux and UNIX servers, applying security patches and updates. Corrected system vulnerabilities and implemented improvements, including disk expansion using LVM and configuring security policies.
Técnico em Eletrônica Residente I
Simpress Comércio e Serviços LTDA
Dec 2020 - Jan 2022 (1 year 1 month)
Performed corrective and preventive maintenance on printers, multifunctionals, notebooks, and computers. Provided technical support both in-person and remotely, diagnosing and resolving hardware and software issues. Analyzed technical failures and maintained detailed records of service calls.
Suporte Técnico
MBZ Informática EIRELI
Jan 2018 - Sep 2019 (1 year 8 months)
Repaired computers, notebooks, and printers, and installed operating systems and software. Configured basic network settings and IT devices. Provided general technical support.
Estágio em Help Desk
UNICAMP – Universidade Estadual de Campinas
Jun 2015 - Jun 2017 (2 years)
Provided help desk support to users experiencing hardware, software, and network problems. Managed technical support requests using a ticketing system.
Education
Degrees, certifications, and relevant coursework
FATEC Americana
Bachelor's Degree, Information Security
2020 - 2025
Pursued a Bachelor's Degree in Information Security. Focused on core concepts, network security, cryptography, and risk management.
E.M Dr. Leandro Franceschini
Technical, Informatics
2017 - 2017
Completed a Technical course in Informatics. Developed practical skills in computer systems and software.
Availability
Location
Authorized to work in
Job categories
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