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@matchuser

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I build and operate multilingual web products, fintech support systems, and production infrastructure.

Uzbekistan

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What I'm looking for

I'm looking for remote-first work where I can build and operate products end to end, improve support systems, and contribute in international distributed teams, including strict NDA environments.

I built and operate theasia.online, a Node.js/Express and PostgreSQL platform cataloguing 1,800+ services across 45 countries in 33 UI languages. I also run jobasia.online and a network of 20+ sites, handling products, infrastructure, payments, Android releases, and ongoing operations end to end.

Across fintech, Web3, and NDA-bound environments, I led support for a Top-10 global cryptocurrency exchange and payment partners, maintaining 90–95%+ CSAT while managing multilingual teams and automating workflows. I bring 11+ years of web development, operations, technical SEO, localization, and RU/UZ-native communication.

Experience

Work history, roles, and key accomplishments

Operations & Support Lead

Top-10 Global Crypto Exchange

Jan 2021 - Jan 2025 (4 years)

Owned operational support and client escalations for a top-10 global cryptocurrency exchange and fintech partners, maintaining 90-95% CSAT and near-instant first response. Built internal browser extensions and workflow automation, managed multilingual teams, and resolved complex verification and integration issues.

Support Operations CSAT Management SLA Compliance Workflow Automation Browser Extension Team Leadership KYC AML Escalation Resolution Knowledge Base Jira

Court Interpreter & Localization Specialist

Freelance

Jan 2015 - Jan 2025 (10 years)

Provided consecutive interpretation for court hearings and legal processes, and translated legal, financial, and multimedia materials across Russian, English, and Uzbek. Localized 100+ projects for Uzbek and Russian markets, including legal, cultural, and technical adaptation.

Uzbek Legal Translation Subtitling Multimedia Interpretation Translation Localization Russian English

Webmaster, Developer & SEO Specialist

Freelance and Contract

Jan 2014 - Jan 2025 (11 years)

Built, optimized, and maintained 200+ websites for businesses and startups, from single-page products to multi-language catalogues. Developed browser extensions, CMS plugins, and custom modules for WordPress, Drupal, and Laravel, and improved site performance by up to 90%.