Masego Ramokone

I’m an ACAMS-certified Financial Crime Compliance Specialist and a Certified Data Protection Officer, with 10+ years of banking experience at Standard Chartered Bank. I focus on protecting institutions and customers by detecting suspicious activity early and reinforcing compliance controls that support regulatory frameworks in global banking environments.

In my Financial Crime Surveillance Operations Specialist role, I conduct AML transaction monitoring and sanctions screening while escalating high-risk cases through SAR processes. I’ve handled 40+ transactions daily for identifying suspicious patterns, performed 20+ sanctions screening cases to maintain 100% regulatory compliance, and investigated and escalated 10+ suspicious financial activities monthly.

I also bring an operational lens to compliance and customer risk. As a Call Centre Executive, I managed 90+ customer calls daily while ensuring full compliance with AML and regulatory standards, improving early risk detection and reducing compliance gaps through strong CDD practices. Earlier, I processed 2,000+ clearing transactions, investigated discrepancies, and supported compliance monitoring through operational reporting.

Beyond day-to-day investigations, I’ve contributed to governance and resilience. As a Member Trustee of the Standard Chartered Bank Pension Fund, I provide fiduciary oversight for assets valued at over BWP 400 million, reviewing financial and actuarial materials, monitoring risk management and internal controls, and supporting strategic planning. I’ve been recognized with a Standard Chartered Spot Award for performance excellence and supported implementation of e-operations (eops) to improve efficiency and workflow.