At Ashstone Studios, I manage and resolve Zendesk support tickets, providing technical assistance and troubleshooting Shopify-related issues.
I collaborate with support agents and developers to investigate complex issues and deliver solutions for clients. I also customize Shopify themes, implement features, and fix bugs using HTML, CSS, JavaScript, and Shopify Liquid.
I create and maintain technical documentation and Zendesk help center articles, and test the documentation site for accuracy and functionality.
As a freelancer, I built responsive, multilingual e-commerce web applications for clients using React.js and Node.js. Earlier, as a Front-end development intern at Smart Code, I created a mobile shop website and an animal website with images and videos.
