At Entain, I investigate 100+ player accounts and 300+ high-value transactions daily, identifying payment fraud, account takeover, bonus abuse, suspicious activity, and potential financial losses. I conduct KYC, CDD, and AML-related reviews while documenting evidence-based risk decisions and reducing unnecessary false positives.
I've also handled payment processing at DF Calls Communication and administrative operations at W Group Inc. I work closely with Compliance and Customer Support to resolve payment issues and risk-related cases, and have been recognized as Top Agent, Top Agent of the Year, and a Circle of Top Achievers award recipient.
