Open to opportunities

Marvellous Iheme

@marvellousiheme

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Business Administration graduate skilled in customer support and remote work.

Nigeria

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What I'm looking for

I am seeking remote full-time or part-time roles focused on customer support, administrative tasks, or sales assistance where I can deliver excellent customer experiences and grow my skills.

I am a dedicated Business Administration graduate with strong communication and customer service skills, comfortable working remotely and quick to learn new tools.

I have hands-on experience in customer support across chat, email and phone, handling inquiries professionally, assisting clients with product information and orders, and maintaining accurate customer records.

Alongside formal roles, I run a personal fashion and sewing project creating ready-to-wear outfits, managing measurements and orders, promoting products on social media, and delivering quality service on schedule.

I am organized, detail-oriented, and committed to providing excellent customer experiences while supporting daily administrative tasks and collaborating effectively with teams.

Experience

Work history, roles, and key accomplishments

Fashion Sewing Operator

Personal Project

Designed and produced ready-to-wear garments, managed measurements and orders, promoted products on social media, and delivered quality service on deadline for customers.

Sewing Client Communication Order Management Time Management Quality Control

Customer Support Specialist

Personal Business

Provided customer support and sales assistance handling inquiries, product information, order processing, and follow-ups to ensure satisfaction while maintaining accurate records and supporting daily admin tasks.

Customer Support Data Entry CRM Written Communication Time Management Microsoft Word Google Sheets

Education

Degrees, certifications, and relevant coursework

University of Jos

Bachelor of Science, Business Administration & Management

Completed a Bachelor of Science in Business Administration & Management at the University of Jos, focusing on customer service, administration, and business operations.