MDMartjo Gerard Dijkstra
@martjogerarddijkstra
Fraud prevention specialist with expertise in compliance and risk assessment.
NetherlandsWhat I'm looking for
As a dedicated Fraud Prevention Specialist at Crystal Ball Ltd in London, I conduct thorough investigations into potential customers, analyzing data to identify suspicious activities. My collaboration with compliance and legal teams ensures that risk assessments are comprehensive and effective, contributing to the overall security of the organization.
Previously, I served as a Corporate Security Officer and Receptionist at Dardan Security, where I was the first point of contact for visitors and contractors. I managed CCTV systems and access controls, trained security staff, and ensured health and safety protocols were followed. My experience in customer service roles at Starling Bank and Dr. Martens has honed my communication skills, allowing me to assist clients effectively in multiple languages.
Experience
Work history, roles, and key accomplishments
Fraud Prevention Specialist
Crystal Ball Ltd
May 2024 - Present (1 year 3 months)
Conducted fraud investigations on potential clients, analyzing customer data to identify suspicious activities. Collaborated with compliance and legal teams to support risk assessments.
Corporate Security Officer & Receptionist
Dardan Security
Jun 2019 - Mar 2024 (4 years 9 months)
Served as the primary point of contact for visitors and contractors, managing registration and access passes. Oversaw and monitored CCTV systems and access controls, and provided training on company policies.
Customer Service & Onboarding Specialist
Starling Bank
Apr 2018 - Mar 2024 (5 years 11 months)
Processed daily applications for new business and personal bank accounts, performing due diligence and fraud investigations. Managed customer payments and supported financial administration.
Multilingual Customer Service Employee
Dr. Martens Hoofdkantoor
Feb 2017 - Mar 2018 (1 year 1 month)
Handled customer inquiries via phone and email in Dutch and German, processing orders and payments. Provided support for translations and document management.
Dutch Customer Service Employee
Lyca Mobile
Feb 2016 - Jan 2017 (11 months)
Resolved technical and network-related customer issues, and was responsible for complaint handling. Provided customer service via telephone.
Consultant
JPL Oil & Gas Projects
Jan 2015 - Jan 2016 (1 year)
Managed international trade in oil and gas products. Performed administrative, financial, and marketing tasks for offshore projects.
Education
Degrees, certifications, and relevant coursework
Culinaire Vakschool Groningen
MEAO, Bedrijfseconomie
2016 - 2016
Studied business economics at Culinaire Vakschool Groningen. Gained knowledge in administrative, financial, and marketing tasks relevant to business operations.
Tech stack
Software and tools used professionally
Availability
Location
NetherlandsAuthorized to work in
Job categories
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