Martjo Gerard Dijkstra

Conducted fraud investigations on potential clients, analyzing customer data to identify suspicious activities. Collaborated with compliance and legal teams to support risk assessments.

Served as the primary point of contact for visitors and contractors, managing registration and access passes. Oversaw and monitored CCTV systems and access controls, and provided training on company policies.

Processed daily applications for new business and personal bank accounts, performing due diligence and fraud investigations. Managed customer payments and supported financial administration.

Handled customer inquiries via phone and email in Dutch and German, processing orders and payments. Provided support for translations and document management.

Resolved technical and network-related customer issues, and was responsible for complaint handling. Provided customer service via telephone.

Managed international trade in oil and gas products. Performed administrative, financial, and marketing tasks for offshore projects.

Studied business economics at Culinaire Vakschool Groningen. Gained knowledge in administrative, financial, and marketing tasks relevant to business operations.