Open to opportunities

Martins Mamah

@martinsmamah

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ALX-certified virtual assistant delivering zero-inbox, calendar coordination, and accurate admin support remotely.

Nigeria

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What I'm looking for

I’m looking for a fully remote role where I can manage inbox and calendars, coordinate documents and scheduling, keep CRM/records accurate, and support customer and operational workflows with fast, reliable turnaround.

I’m an ALX-certified Virtual Assistant with 4+ years of experience supporting administrative, customer-facing, and operational workflows across government, sales, and supply chain environments. I help teams stay on track with zero-inbox email management, scheduling & travel coordination, and high-accuracy document preparation—working independently across digital tools with consistent, fast turnaround.

In recent roles, I managed 20–50 daily correspondence items, maintained CRM and compliance database updates, and drafted technical reports, quotations, and official briefs for senior leadership. I also coordinated daily operations and vendor/customer follow-ups, analyzed fulfillment data to reduce order discrepancies by ~20%, and supported procurement and asset-tracking workflows to support audit readiness.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

Ministry of Agriculture

Jan 2024 - Jan 2025 (1 year)

Managed 20–50 official correspondence items daily using a structured, rapid-response email workflow between internal and external stakeholders. Coordinated scheduling and interdepartmental logistics, drafted technical reports/quotations/briefs for senior leadership, and supported procurement and asset-tracking workflows for audit readiness.

Scheduling Correspondence Coordination document preparation Procurement Support

Manager

120 Fruit Therapy Place

Jan 2023 - Jan 2024 (1 year)

Coordinated daily operations and vendor communication for 20–50 customer orders, handling scheduling, records, and follow-ups independently. Analyzed fulfillment data to streamline processes, reducing order discrepancies and waste by approximately 20%, while resolving customer issues promptly via digital channels.

Operations Coordination Scheduling Records Management Customer Support Data Analysis Digital Communication

Sales Associate (Affiliate)

Pwan Group (Real Estate)

Jan 2022 - Jan 2023 (1 year)

Managed a high-volume client communications pipeline via digital channels, ensuring rapid response times and consistent follow-ups. Maintained accurate CRM records, generated client quotations, and prepared sales and contract documentation.

Client Communication CRM Data Entry Digital Sales Support Reporting Stakeholder Management Google Workspace

Veterinary Assistant

McAce Veterinary Clinic

Jan 2021 - Jan 2022 (1 year)

Maintained detailed, accurate client and patient records under high-pressure conditions. Communicated instructions clearly to clients, managing expectations during fast-paced operations.

Records Management Client Communication Data Entry Documentation Customer Service Scheduling Support

Education

Degrees, certifications, and relevant coursework

University of Nigeria, Nsukka

Bachelor of Agriculture (B.Agric), Agriculture

2017 - 2024

Bachelor of Agriculture (B.Agric) from the University of Nigeria, Nsukka (2017–2024), with coursework in quantitative data analysis, research methodology, and structural reporting.

Google Digital Garage

Digital Marketing Certification, Digital Marketing

2023 -

Digital Marketing certification covering campaign analytics, performance metrics, and data-driven reporting for social media and content-support virtual assistant tasks.

ALX Africa

Virtual Assistant Certification, Virtual Assistance

2025 -

Virtual Assistant certification covering zero-inbox email management, calendar and travel coordination, international-standard documentation, and remote collaboration tools.