Martin Berteri
@martinberteri
Product manager driving automation, API integrations, and data-driven product growth.
What I'm looking for
I am a product manager with 10+ years leading data-driven initiatives across SaaS, EdTech, and telecom. I bridge strategy and execution to deliver automation, API integrations, and workflow improvements that reduce costs and elevate user experience.
At CoderHouse I led platform implementation and automation, reducing operational costs by 25% and improving user access speed by 40% through social login and approval automation. I define and execute product vision aligned with executive strategy to accelerate delivery cycles.
Previously at Telecom Argentina I led product and analytics efforts that supported platforms with millions of monthly active users, automated integrations with top streaming providers, and executed live event releases reaching millions of concurrent viewers. I partnered with executives and engineering leaders to align KPIs and roadmap priorities.
Earlier roles focused on optimization and performance where I designed automations yielding $1M+ annual savings, improved NPS by 15%, and scaled customer bases through acquisition support. I lead agile teams, champion continuous improvement, and use analytics to drive measurable outcomes.
Experience
Work history, roles, and key accomplishments
Product Manager
CoderHouse
Jun 2023 - Present (2 years 7 months)
Led platform implementation and automation for a fast-growing EdTech startup, reducing operational costs by 25% and improving user access speed by 40% through social login and approval automation.
Product Owner
Telecom Argentina
Mar 2021 - Jun 2023 (2 years 3 months)
Revamped live and on-demand entertainment platform for a major telecom, surpassing 1M+ MAU and expanding catalog by 10K+ titles via automated API integrations with top streaming providers.
Senior Business Analyst
Telecom Argentina
May 2019 - Mar 2021 (1 year 10 months)
Led optimization of Genesys contact center improving CX for 30M+ users, reduced customer contacts by 20% and cut operational costs by 18% through analytics-driven process improvements.
Optimization & Performance Analyst
Cablevision-Fibertel
Mar 2016 - May 2019 (3 years 2 months)
Drove automation and process redesign during a telecom acquisition, generating $1M+ annual savings, supporting 60% customer growth and boosting NPS by 15%.
Workforce Analyst
Cablevision-Fibertel
Dec 2015 - Mar 2016 (3 months)
Implemented data-driven capacity models that improved labor utilization to 85% and supported operational staffing efficiency.
Technical Support
Cablevision-Fibertel
Dec 2014 - Dec 2015 (1 year)
Provided technical support with an 88% first-contact resolution rate and contributed to system rollout enhancements.
Education
Degrees, certifications, and relevant coursework
Universidad Tecnológica Nacional
Bachelor's Degree, Computer Engineering
Bachelor's degree in Computer Engineering from Universidad Tecnológica Nacional in Buenos Aires.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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