Marquez Noel
@marqueznoel
Versatile full‑stack developer and IT specialist with 7 years military IT experience with system administration and networking.
What I'm looking for
I am a versatile IT professional with seven years of hands-on U.S. Army experience as a 25B (IT Specialist) and advanced technical training from Fullstack Academy and NGT Academy. I specialize in network administration, cybersecurity operations, and enterprise systems support built on mission-critical standards.
My background includes configuring, securing, and maintaining networks across routing and switching, VLANs, VPNs, firewall policies, Active Directory/group policy, virtualization, and endpoint management. I have practical experience in vulnerability assessment, SIEM analysis, incident response, secure configuration baselines, and hardening systems against emerging threats.
In addition to my systems and security experience, I bring well-rounded scripting and automation skills using JavaScript, SQL, and API integrations to streamline workflows and improve operational efficiency. I’ve delivered measurable improvements in uptime, security posture, and support quality in diverse, high-pressure environments.
I prioritize reliability, security, and clear communication — consistently achieving high satisfaction in enterprise support while enforcing best-practice security standards. I’m seeking roles where I can apply my network administration and cybersecurity expertise to strengthen infrastructure, protect critical assets, and support secure, scalable operations.
Experience
Work history, roles, and key accomplishments
Certified Technical Advisor
TheITSupportCenter, LLC
Jun 2025 - Present (6 months)
Deliver 24/7 Tier 1/2 remote support to Fortune 500 users, resolving incidents across 200+ enterprise applications and maintaining 95%+ CSAT through SLA-compliant MTTR and root-cause analysis.
Fullstack Graduate
Fullstack Academy
Oct 2023 - Jun 2025 (1 year 8 months)
Completed intensive software engineering program building production-ready PERN stack applications, emphasizing responsive design, RESTful APIs, and collaborative Agile development.
Operations Analyst I
TEKsystems
Oct 2024 - Feb 2025 (4 months)
Monitored and optimized parcel delivery operations, improved routing and tracking accuracy, and enhanced SQL workflows with Google API address validation to reduce data entry errors and accelerate BOL processing.
CSR / Tech Support
Foundever
Dec 2021 - Jan 2024 (2 years 1 month)
Provided multi-channel customer and technical support, documented interactions accurately, and collaborated with cross-functional teams to escalate and resolve complex system issues.
Information Technology Specialist
U.S. Army
Jun 2007 - Jun 2015 (8 years)
Managed installation, configuration, and maintenance of systems and networks in mission-critical environments, implemented DoD-aligned cybersecurity protocols, and led training to improve IT readiness and reduce security incidents.
Education
Degrees, certifications, and relevant coursework
Fullstack Academy
Certificate, Fullstack Software Engineering, Software Engineering
2023 - 2024
Completed an intensive Fullstack Software Engineering program focused on the PERN stack, modern web development, Agile practices, and a portfolio of production-ready projects.
Maurice J. McDonough High School
High School Diploma, General
Graduated with a High School Diploma from Maurice J. McDonough High School in La Plata.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Marquez?
You can contact Marquez and 90k+ other talented remote workers on Himalayas.
Message MarquezFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
