Marlo Fontenot
@marlofontenot
Customer-focused banking and retail professional delivering reliable service and operational excellence.
United StatesWhat I'm looking for
I am a motivated customer-service professional with hands-on experience in banking operations, retail management, and healthcare technician training. I consistently deliver accurate transaction processing, strong cash-handling practices, and build positive relationships while identifying opportunities to refer products and services.
My background includes advanced teller duties using Keystone banking software, front-store operations management, and legal support experience as a paralegal trainee. I bring reliability, attention to detail, and a commitment to process improvement and excellent member and customer experiences.
Experience
Work history, roles, and key accomplishments
Advanced Teller (MRR I)
DuGood Federal Credit Union
Apr 2025 - Present (9 months)
Perform a wide range of financial transactions and branch operational tasks while assisting members with online banking and referring credit union products, ensuring accurate cash handling and account maintenance.
CPOperations Manager
CVS Pharmacy
Mar 2023 - Feb 2025 (1 year 11 months)
Managed daily front-store operations, supervised and trained employees, maintained accurate nightly deposits and cash handling, and supported inventory control to ensure efficient, compliant customer service.
Paralegal Trainee
Willard Hall Firm
May 2022 - Mar 2023 (10 months)
Assisted attorneys with case preparation by drafting legal documents, conducting research, organizing files, and maintaining confidentiality and attention to detail.
Cashier
Market Basket
Jun 2020 - May 2022 (1 year 11 months)
Handled cash transactions accurately and provided friendly, efficient customer service while maintaining a clean and organized checkout area.
Education
Degrees, certifications, and relevant coursework
Early College High School
High School Diploma, General Secondary Education
High School Diploma earned in 2022 with coursework integrating college-level classes and high school curriculum.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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