Marlisa Asmarawati

I am a dedicated Virtual Assistant with over a decade of experience in claims processing, customer service, and data management. My expertise lies in efficiently handling high-volume insurance portfolios, where I have successfully minimized billing errors by 15% and maintained a remarkable customer satisfaction rate of 95%. I am proficient in various tools, including Excel and Tableau, and I thrive in remote work environments that allow for flexibility and adaptability.

Throughout my career, I have consistently demonstrated my ability to optimize processes and enhance operational efficiency. My role as an Internal Auditor at PT. Bina Dana Sejahtera involved conducting audits to ensure compliance with standard operating procedures, preparing reports for Anti-Money Laundering, and managing a portfolio of 16,000 insurance policies. I take pride in my attention to detail and my commitment to accuracy, which have been key factors in my success in the field.