Yna Alancado
@ynaalancado
Detail-oriented data entry processor with strong accuracy and efficiency.
What I'm looking for
I am a highly capable and meticulous Data Entry Processor with a proven track record of accuracy and client satisfaction. My experience spans over three years in data entry and customer service roles, where I have honed my skills in handling multiple alphanumeric data entry projects efficiently and with a keen eye for detail.
During my tenure at RCBC Savings Bank, I was responsible for accurately entering and verifying data from various sources into computer databases. I also played a crucial role in training new data entry operators, ensuring they understood the company's protocols for data accuracy. My subsequent role as a Branch Associate at Go Beyond Expectation Remittance Company allowed me to enhance my customer service skills, where I managed customer transactions with discretion and efficiency, always striving to provide exceptional service.
Experience
Work history, roles, and key accomplishments
Branch Associate
Go beyond Expectation Remittance Company
Oct 2018 - Present (6 years 8 months)
Provided exceptional customer service, handling prompt, accurate, and efficient customer transactions with discretion. Processed money sending, receiving, and customer payments, while managing cash drawer balances and resolving discrepancies. Informed customers of new products and services, cross-selling when appropriate.
Data Entry Processor
RCBC Savings Bank
May 2017 - Present (8 years 1 month)
Keyed and verified the accuracy of alphanumeric data from various sources into computer databases. Rectified errors according to company protocols and researched information to clarify keying procedures. Provided assistance to new data entry operators.
Education
Degrees, certifications, and relevant coursework
Informatics International College
Bachelor of Science, Information Technology
Activities and societies: Dean’s List 2 Honor Second Term (September 2014 – November 2014)
Completed a Bachelor of Science in Information Technology, focusing on core IT principles and applications. Gained foundational knowledge in various aspects of information technology.
Palawan National School
High School Diploma, General Studies
Completed secondary education, building a strong academic foundation across various subjects. Prepared for tertiary studies through comprehensive coursework.
Availability
Location
Authorized to work in
Job categories
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