Open to opportunities

Mark Davies

@markdavies

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IT professional transitioning to full-stack development with strong Python, SQL, and client-facing experience.

United Kingdom

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What I'm looking for

I'm seeking full‑stack development roles where I can apply Python and SQL, build blockchain-enabled web applications, work in collaborative teams, and continue growing technical skills.

I am a proactive IT professional with 7+ years in IT support and system administration, followed by a successful client-facing career in fitness where I built strong relationship management skills. I'm transitioning back into technology with a focus on software development and full‑stack projects.

I have hands-on experience in Python, SQL, web scraping, Flask, and contemporary development tooling, and I'm currently completing a certification covering Python, JavaScript, React, blockchain, and cryptocurrency integration. My background includes delivering 1st–3rd line support, Active Directory administration, networking, and infrastructure management across multiple industries.

I designed and deployed an online personal training platform and have a portfolio of projects including a blockchain proof-of-work application in progress, a CLI weather app, and web scrapers. I combine technical problem-solving with client-focused communication, adaptability, and a continuous learning mindset.

Experience

Work history, roles, and key accomplishments

Current

Business Health Coach

Current

Citibank

Jan 2019 - Present (6 years 8 months)

Designed and scaled a client-facing personal training platform (wellnessworkout.co.uk), delivering tailored corporate and private fitness programs with measurable client retention and growth.

Web Development Client Relationship Management Program Design Online Platform Maintenance Communication

IT Support Engineer

Mission IT

Jun 2014 - Dec 2018 (4 years 6 months)

Delivered 1st–3rd line support and managed infrastructure across multiple industries, specializing in Active Directory and networking to minimize downtime and meet SLAs via Zendesk-driven ticketing.

Active Directory Networking Troubleshooting Zendesk System Administration Linux Windows

IT Technician

Learndirect

Dec 2011 - Jun 2014 (2 years 6 months)

Managed Active Directory and a Virtual Learning Environment, performed backups and reporting, and supported sales/public speaking activities while completing apprenticeships in IT and business administration.

Active Directory Backup Reporting System Administration

IT Intern

HSBC

May 2010 - Sep 2010 (4 months)

Supported enterprise IT processes and handled employee support requests, improving troubleshooting and communication skills within a large-scale IT environment.

Troubleshooting IT Support Communication Enterprise IT

Education

Degrees, certifications, and relevant coursework

Unknown (Certification Program)

Certification, Blockchain & Cryptocurrency

2025 -

Currently pursuing a certification in Blockchain & Cryptocurrency Application covering Python-based blockchain development, proof of work, networking, and full-stack integration with JavaScript and React.

Unknown (SQL Production Support Course)

Certificate, SQL / Database Support

2024 - 2024

Completed a SQL Production Support course in 2024 focused on SQL scripting and database production support practices.

Goethe-Institut

B1 Certificate, German Language

2017 - 2017

Awarded the German B1 language certificate from the Goethe-Institut in 2017 demonstrating intermediate German proficiency.

Unknown (Apprenticeships)

Apprenticeship, IT Application Specialist; Business Administration

2013 - 2014

Completed IT Application Specialist and Business Administration apprenticeships from 2013 to 2014, gaining practical IT and administrative experience.