Open to opportunities

Mark Caro

@markcaro

Message

Customer-focused data annotator and web researcher with strong attention to detail.

Philippines

Message

What I'm looking for

I seek roles where I can apply annotation and research skills, work in detail-oriented teams, and grow in data quality or analyst responsibilities.

I am a customer-focused data annotator and web researcher with hands-on experience in image annotation, data research, and frontline customer support. I consistently handled high call volumes and graveyard shifts while maintaining accuracy and service quality.

At Remotask I performed object detection, classification, segmentation, and keypoint annotation; as a Web Analyst/Data Researcher I researched and verified identities and background details using social media and open sources. In my customer service role I resolved 75–100 calls per day, strengthening my communication and problem-solving skills.

I bring strong attention to detail, time management, multitasking ability, and a commitment to delivering accurate, timely results in data and customer-facing roles.

Experience

Work history, roles, and key accomplishments

Web Analyst / Data Researcher

FAMA

Jan 2023 - Jan 2024 (1 year)

Researched and verified online data, performed background checks using social media and other sources to identify correct persons and improve data accuracy for organizational use.

Web Research Data Verification Background Checks Data Collection Attention To Detail Computer Literacy

Image Annotator

Remotask

Aug 2023 - Nov 2023 (3 months)

Performed object detection, classification, segmentation, and keypoint annotation for computer vision datasets during an intensive contract, ensuring annotation quality and task completion on schedule.

Object Detection Segmentation Keypoint Annotation Quality Assurance Data Labeling Attention To Detail

Customer Service Representative

Qualfon Philippines Inc.

Jan 2022 - Jan 2023 (1 year)

Handled 75–100 inbound customer calls per day on graveyard shift, resolving phone and service issues and maintaining high customer satisfaction and service levels.

Customer Service Troubleshooting Communication Time Management Multitasking CRM