Mark Caro
@markcaro
Customer-focused data annotator and web researcher with strong attention to detail.
What I'm looking for
I am a customer-focused data annotator and web researcher with hands-on experience in image annotation, data research, and frontline customer support. I consistently handled high call volumes and graveyard shifts while maintaining accuracy and service quality.
At Remotask I performed object detection, classification, segmentation, and keypoint annotation; as a Web Analyst/Data Researcher I researched and verified identities and background details using social media and open sources. In my customer service role I resolved 75–100 calls per day, strengthening my communication and problem-solving skills.
I bring strong attention to detail, time management, multitasking ability, and a commitment to delivering accurate, timely results in data and customer-facing roles.
Experience
Work history, roles, and key accomplishments
Web Analyst / Data Researcher
FAMA
Jan 2023 - Jan 2024 (1 year)
Researched and verified online data, performed background checks using social media and other sources to identify correct persons and improve data accuracy for organizational use.
Image Annotator
Remotask
Aug 2023 - Nov 2023 (3 months)
Performed object detection, classification, segmentation, and keypoint annotation for computer vision datasets during an intensive contract, ensuring annotation quality and task completion on schedule.
Customer Service Representative
Qualfon Philippines Inc.
Jan 2022 - Jan 2023 (1 year)
Handled 75–100 inbound customer calls per day on graveyard shift, resolving phone and service issues and maintaining high customer satisfaction and service levels.
Education
Degrees, certifications, and relevant coursework
Mariners Polytechnic Colleges Foundation
Bachelor of Science in Marine Transportation, Marine Transportation
2019 - 2021
Pursued studies in Marine Transportation at Mariners Polytechnic Colleges Foundation.
John B. Lacson Foundation Maritime University
Bachelor of Science in Marine Transportation, Marine Transportation
2017 - 2019
Studied Marine Transportation in a Bachelor of Science program at John B. Lacson Foundation Maritime University.
Iloilo State College of Fisheries
Marine Transportation
2015 - 2016
Completed the Enhance Support Level Program for Marine Transportation at Iloilo State College of Fisheries.
Availability
Location
Authorized to work in
Job categories
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