Marjory Hoover

Oversaw raw material and packaging quality to ensure compliance with GMP, HACCP, and SQF. Investigated nonconformities, led root cause analysis, and implemented corrective actions while managing samples, Certificates of Analysis, and audit-ready documentation.

Assisted pharmacists with prescription processing and medication verification under direct supervision. Completed prescription verification protocols, supported accurate data entry for patients and drugs, and handled customer transactions while addressing inquiries and issues.

Managed day-to-day child supervision and enforced rules through developmentally appropriate discipline. Developed bilingual communication skills in English and Portuguese through immersive activities and helped solve unfamiliar situations using critical thinking and creative problem-solving.

Conducted routine physical inspections and testing to verify product quality against specifications and procedures. Performed product and process audits, documented results in LIMS/MES/SAP/SmartQC systems, supported validation activities, and escalated nonconformities for corrective action.

Supported microbiology quality control by maintaining GLP practices and ensuring compliance with regulatory requirements. Prepared sterile nutrient media and reagents, documented test results for management, and provided technical support for microbiological experiments.

Measured product parameters and ensured conformance to specification limits while maintaining method qualifications. Entered and managed quality data in MES/LIMS/SmartQC/SAP systems, supported audits, performed calibration and maintenance of test equipment, and documented inspection outcomes including acceptance/rejection and disposal.

Provided front-counter customer service by assisting with OTC and health product selection. Managed cash register transactions, monitored product expiration dates, supported stock tracking, and helped verify prescriptions for accuracy and regulatory compliance.

Supported internal and external audits by preparing documentation and analyzing materials. Conducted water supply control testing (chemical/physicochemical analyses), performed cleaning validations, evaluated returned products, and monitored production processes to support GMP compliance.

Sorted and organized files, spreadsheets, and reports while supporting operational problem analysis. Assisted by inspecting production areas to verify equipment operation and collaborating with teams to develop solutions.

Led method validation projects following USP and FDA guidelines, including documentation development, laboratory analyses, and training for personnel. Performed product approval data review and supported product release using quality systems (eLIMS/MES/SmartQC), contributed to Kaizen/Lean improvement initiatives, and monitored EHS metrics while coordinating method registration in laboratory instru

Earned a Bachelor of Science in Pharmacy with extensive laboratory training in drug formulation, analytical techniques, and quality control. Developed skills in conducting experiments, analyzing data, and applying pharmacological principles to support medication safety and efficacy.

Completed certified training focused on validation of analytical methods.

Activities and societies: Capstone project (2016) on particulate composites in an epoxy matrix reinforced with cement, sawdust, and metakaolin; nominated for the FEBRACE (USP) fair in 2017.

Completed a Certificate of Technical Studies in Chemical with training in chemical analysis, laboratory techniques, and safety protocols. Gained experience preparing and conducting experiments, analyzing chemical compounds, and interpreting results.